Senior Lettings and Community Manager

3 weeks ago


Guildford, Surrey, United Kingdom Cobalt Consulting (UK) Ltd Full time

At Cobalt Consulting (UK) Ltd, we are seeking a highly motivated and experienced Senior Lettings and Community Manager to join our team in West Surrey, Guildford. As a key member of our Build To Rent/Co-Living team, you will play a pivotal role in driving revenue and creating a thriving on-site community.

The ideal candidate will have a proven track record in sales conversion, strong analytical skills, and experience in co-living, PBSA, residential, or hotel sectors. You will be responsible for developing and implementing sales and marketing strategies, launching and managing marketing and lettings campaigns, and monitoring sales metrics to identify trends and opportunities.

As a Community and Lettings Lead, you will be responsible for fostering team engagement and enthusiasm, especially during peak periods. You will also be responsible for delivering exceptional customer service to maximize satisfaction and retention, and for coordinating community events aligned with brand standards.

Requirements:

  • Must be KPI-driven with a strong sense of ownership for sales performance.
  • Strong analytical skills, budget management, and report writing experience.
  • Proven track record in sales conversion.
  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Experience in co-living, PBSA, residential, or hotel sectors.
  • Event program design and implementation experience.
  • Detail-oriented and able to motivate teams.
  • Excellent communication skills, verbal and written.
  • Self-motivated with multi-tasking ability.
  • Positive, results-driven, and adaptable.
  • Able to plan, prioritize, and work proactively.
  • Strong interpersonal skills and ability to build rapport.


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