Current jobs related to **1st Line Technical Support Specialist** - Durham, Durham - Reed

  • 1st Line Technical Support Specialist

    2 weeks ago

    Durham, Durham, United Kingdom NRG. Full time £26,000

    Join Our Team as a 1st Line Technical Support EngineerNorthern Recruitment Group is proud to partner with a leading North East IT Consultancy in their search for a talented 1st Line Support Engineer. This is an exciting opportunity to become part of a dynamic and thriving organization that values professional development and offers fantastic opportunities...

  • First Line Technical Support Specialist

    2 weeks ago

    Durham, Durham, United Kingdom NRG. Full time

    Job Title: 1st Line Support EngineerLocation: DurhamSalary: up to £26,000Northern Recruitment Group is delighted to partner with a leading North East IT Consultancy in their search for a talented 1st Line Support Engineer. This is an exciting opportunity to become part of a dynamic and thriving organization that values professional development and offers...

  • First Line Support Specialist

    1 week ago

    Durham, Durham, United Kingdom NRG. Full time £26,000

    Job Title: 1st Line Technical SupportAbout the Role:Northern Recruitment Group is delighted to partner with a leading North East IT Consultancy in their search for a talented 1st Line Support Engineer. This is an exciting opportunity to become part of a dynamic and thriving organization that values professional development and offers fantastic opportunities...

  • First Line IT Support Specialist

    2 weeks ago

    Durham, Durham, United Kingdom NRG. Full time

    Job Title: 1st Line Support EngineerLocation: DurhamSalary: up to £26,000Northern Recruitment Group is proud to partner with a leading North East IT Consultancy in their search for a talented 1st Line Support Engineer. This is an exciting opportunity to become part of a dynamic and thriving organization that values professional development and offers...

  • First Line IT Support Specialist

    2 weeks ago

    Durham, Durham, United Kingdom NRG. Full time

    Job Title: 1st Line Support EngineerLocation: DurhamSalary: up to £26,000Northern Recruitment Group is proud to partner with a leading North East IT Consultancy in their search for a talented 1st Line Support Engineer. This is an exciting opportunity to become part of a dynamic and thriving organization that values professional development and offers...

  • IT Support Specialist

    2 weeks ago

    Durham, Durham, United Kingdom NRG. Full time

    Job Title: 2nd Line Support EngineerNRG is seeking a talented 2nd Line Support Engineer to join our team. As a key member of our IT support team, you will be responsible for providing advanced technical support to our clients, troubleshooting complex issues, and ensuring the smooth operation of their IT environments.Key Responsibilities:Provide 2nd line...

  • IT Support Specialist

    2 weeks ago

    Durham, Durham, United Kingdom NRG. Full time

    Job Title: 2nd Line Support EngineerNRG is seeking a talented 2nd Line Support Engineer to join our team. As a key member of our IT support team, you will be responsible for providing advanced technical support to our clients, troubleshooting complex issues, and ensuring the smooth operation of their IT environments.Key Responsibilities:Provide 2nd line...

  • Claims Technical Support Specialist

    3 weeks ago

    Durham, Durham, United Kingdom Adjusting Appointments Limited Full time

    About the RoleWe are seeking a skilled Claims Technical Support Specialist to join our team at Adjusting Appointments Limited. As a Claims Technical Support Specialist, you will provide technical support on claims to SME brokers and their clients throughout the UK, primarily in the Commercial sector, excluding motor.Key ResponsibilitiesProvide technical...

  • Claims Technical Support Specialist

    3 weeks ago

    Durham, Durham, United Kingdom Adjusting Appointments Limited Full time

    About the RoleWe are seeking a skilled Claims Technical Support Specialist to join our team at Adjusting Appointments Limited. As a Claims Technical Support Specialist, you will provide technical support on claims to SME brokers and their clients throughout the UK, primarily in the Commercial sector, excluding motor.Key ResponsibilitiesProvide technical...

  • 3rd Line IT Support Specialist

    4 weeks ago

    Durham, Durham, United Kingdom Paradigm Employment Services Full time

    We are seeking a highly skilled and motivated 3rd Line Support Engineer to join our team at Paradigm Employment Services. As a key member of our IT department, you will be responsible for providing technical lead services on project work, working with clients to arrange site visits, and implementing solutions for clients on both small works and projects.Main...

  • 3rd Line IT Support Specialist

    4 weeks ago

    Durham, Durham, United Kingdom Paradigm Employment Services Full time

    We are seeking a highly skilled and motivated 3rd Line Support Engineer to join our team at Paradigm Employment Services. As a key member of our IT department, you will be responsible for providing technical lead services on project work, working with clients to arrange site visits, and implementing solutions for clients on both small works and projects.Main...

  • Technical Support Specialist

    2 days ago

    Durham, Durham, United Kingdom Castle View Group Full time

    At Castle View Group, we're seeking a Technical Support Specialist to join our Broadband Technical Team in Darlington. As a key member of our team, you'll be responsible for resolving customer broadband queries over the phone.Key Responsibilities:Providing technical support to customers with broadband-related issuesResolving customer queries in a timely and...

  • IT Support Specialist

    2 weeks ago

    Durham, Durham, United Kingdom NRG. Full time £34,000

    Job Title: 2nd Line Support EngineerJob Summary:Northern Recruitment Group is partnering with a leading North East IT Consultancy to find a talented 2nd Line Support Engineer. This is an exciting opportunity to join a dynamic and thriving organization that values professional development and offers fantastic opportunities for career growth.Key...

  • IT Technical Specialist

    13 hours ago

    Durham, Durham, United Kingdom AGM Construction Recruitment Full time

    Job Title: IT Technical SpecialistAGM Construction Recruitment is seeking an IT Technical Specialist to join our team in Durham. This role is perfect for individuals with a strong background in IT and a passion for delivering exceptional technical support.Key Responsibilities:Provide expert-level technical support for complex hardware, software, and...

  • 3rd Line Support Engineer

    1 month ago

    Durham, Durham, United Kingdom Paradigm Employment Services Full time

    Main ResponsibilitiesWe are seeking a highly skilled and experienced 3rd Line Support Engineer to join our team. The successful candidate will be responsible for providing technical lead services on project work, including Microsoft 365 migration, server installation, and hardware/network refreshes.Key responsibilities include:Providing technical lead...

  • 3rd Line Support Engineer

    1 month ago

    Durham, Durham, United Kingdom Paradigm Employment Services Full time

    Main ResponsibilitiesWe are seeking a highly skilled and experienced 3rd Line Support Engineer to join our team. The successful candidate will be responsible for providing technical lead services on project work, including Microsoft 365 migration, server installation, and hardware/network refreshes.Key responsibilities include:Providing technical lead...

  • Student Support Specialist

    2 weeks ago

    Durham, Durham, United Kingdom Randstad Student Support Full time

    Join Our Team as a Specialist Note TakerRandstad Student Support is seeking a dedicated and detail-oriented individual to provide note-taking support to students with disabilities in higher education. As a Specialist Note Taker, you will play a vital role in ensuring students with visual or hearing impairments have equal access to educational...

  • IT Support Specialist

    1 week ago

    Durham, Durham, United Kingdom NRG. Full time £34,000

    Job Title: 2nd Line Support EngineerJob Summary: NRG is seeking a talented 2nd Line Support Engineer to join our team. As a 2nd Line IT Support Engineer, you will be responsible for providing advanced technical support to our clients, troubleshooting complex issues, and ensuring the smooth operation of their IT environments.Key Responsibilities:* Provide 2nd...

  • Senior IT Support Specialist

    4 weeks ago

    Durham, Durham, United Kingdom Nextech Group Limited Full time

    Job OverviewWe are seeking a highly skilled Senior IT Support Engineer to join our team at Nextech Group Limited. As a key member of our technical team, you will play a pivotal role in designing, implementing, and maintaining robust 3rd Line and Infrastructure solutions.Key Responsibilities:Design and implement 3rd Line and Infrastructure solutions to meet...

  • Senior IT Support Specialist

    4 weeks ago

    Durham, Durham, United Kingdom Nextech Group Limited Full time

    Job OverviewWe are seeking a highly skilled Senior IT Support Engineer to join our team at Nextech Group Limited. As a key member of our technical team, you will play a pivotal role in designing, implementing, and maintaining robust 3rd Line and Infrastructure solutions.Key Responsibilities:Design and implement 3rd Line and Infrastructure solutions to meet...

**1st Line Technical Support Specialist**

2 months ago

Durham, Durham, United Kingdom Reed Full time

Job Summary:

We are seeking a highly skilled and motivated 1st Line Technical Support Specialist to join our IT team at Reed. As a key member of our technical support team, you will play a crucial role in ensuring the continuity of IT services and equipment, working closely with our IT team to meet business objectives.

About the Role:

This is an exciting opportunity for a technical professional to join a dynamic and forward-thinking company with a rich history and a commitment to excellence. Our business has led its industry for over 150 years, growing both organically and through strategic acquisitions. We pride ourselves on maintaining the highest standards of quality and service, and provide long-term, rewarding employment opportunities across our numerous locations in the UK.

Key Responsibilities:

  • Provide first-line technical support to internal customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to hardware, software, and network infrastructure
  • Collaborate with the IT team to identify and implement process improvements
  • Develop and maintain technical documentation and knowledge base articles
  • Participate in on-call rotation and provide after-hours support as needed

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 2+ years of experience in a technical support role
  • Strong knowledge of IT hardware, software, and network infrastructure
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance