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Customer Experience Coordinator

1 week ago


Liverpool, Liverpool, United Kingdom Cafe Restaurants Full time

Job Overview

We are seeking a highly skilled and dedicated individual to join our team as a Customer Experience Coordinator. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has experience working in a fast-paced environment.

In this role, you will be responsible for providing administrative support to our clinical teams, ensuring that patients receive a high-quality experience throughout their journey with us. Your excellent communication skills, both written and verbal, will enable you to effectively liaise with patients, relatives, and healthcare professionals to ensure seamless care delivery.

You will have the ability to work independently, prioritizing tasks and managing your time efficiently to meet deadlines. A good standard of education, including English and Maths, is essential for this role, as is previous experience in an office environment, preferably in the NHS.

The estimated salary for this position is £25,000-£30,000 per annum, depending on experience. Benefits include a comprehensive induction program, opportunities for career development, and a supportive team environment.