Demand Forecasting Specialist

4 days ago


Bristol, Bristol, United Kingdom RAC Motoring Services Full time

Roadmap to Success

In this demanding yet rewarding role, you will have the opportunity to make a significant impact on our business. As a key member of our Operations team, you will work closely with stakeholders to develop and implement strategies that drive business growth and improvement.

Your responsibilities will include:

  1. Developing and maintaining accurate demand and supply forecasts
  2. Working closely with pricing, operational, finance, and commercial teams to ensure alignment and effective decision-making
  3. Analyzing complex data to inform business decisions and drive improvement initiatives
  4. Communicating effectively with stakeholders to build trust and influence
  5. Maintaining accurate records and reports to track progress and identify areas for improvement

About Our Ideal Candidate

  • Proven experience in operational contact centre planning and forecasting
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management skills
  • Demonstrated ability to work effectively in a fast-paced environment
  • Experience with WFM applications (Verint preferred)

Our Culture

We value diversity, equity, and inclusion and are committed to creating a workplace where everyone feels welcome and supported. If you are passionate about delivering exceptional service and driving business growth, we encourage you to apply.



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