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European Transport Coordinator

2 months ago

Slough, Slough, United Kingdom First Choice Staff Full time
Job Title: European Transport Coordinator

We are seeking a highly skilled European Transport Coordinator to join our team at First Choice Staff. As a key member of our logistics team, you will be responsible for coordinating and planning transportation routes and schedules for Europe, ensuring cost efficiency and profitability.

Key Responsibilities:
  • Plan and coordinate transportation routes and schedules for Europe, ensuring cost efficiency and profitability.
  • Manage export/import processes for road freight shipments, including customs clearance and managing customs entry exceptions.
  • Work with customers and office staff to plan routes and schedule delivery times, coordinating drivers, agency drivers, and vehicles for work.
  • Coordinate with customs for clearance and manage customs entry exceptions.
  • Discuss and resolve client/supplier problems and complaints.
  • Coordinate all aspects of shipping fine art and antiques from one destination to another.
  • Assess clients' individual needs on a daily basis, liaising with overseas agents, private collectors, galleries, auction houses, artists, transport companies, etc.
  • Communicate with clients, guiding them through the process of shipping their art/artefacts from different locations.
  • Quote and coordinate both domestic and international shipments.
  • Arrange customer collections and deliveries, including specialist packing services.
  • Prepare and process all documentation and the booking of the chosen method of transportation.
  • Efficiently handle paperwork, including bills of lading, labelling, timesheets, and detailed condition reports with photos, customs clearance, and advising the customer of any required payments due.
  • Invoice clients, ensuring invoices are produced on time, month to month or in advance as the job file requires.
  • Prepare operational reports detailing all work done and comprehensive record keeping, including on our freight management system.
  • Produce a cost analysis and reports of jobs and European truck runs.
Requirements:
  • Some knowledge of domestic and European transport operations and planning.
  • Knowledge of current EU transport legislation.
  • Experience of dealing with high-end clients and goods.
  • Proficiency in MS Word, Excel, Outlook.
  • Attention to detail and accuracy.
  • Excellent communication skills, both written and verbal.
  • Interpersonal skills, discreet, trustworthy, and able to build and maintain strong relationships internally and externally.
  • A flexible approach to work and capable of managing priorities.
  • Ability to work on own initiative.
  • Commercially focused, considering end-to-end costs.

We are only able to accept applications from candidates with previous experience for this role.