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Store Manager

2 months ago


Filton, South Gloucestershire, United Kingdom Pets at Home Group Plc Full time

About Us

Pets at Home Group Plc is a leading pet care business in the UK, with a range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices across the country.

The Role

We are seeking an experienced Store Manager to join our team, reporting directly to the Area Manager. As a Store Manager, you will be responsible for managing your own store, driving sales and performance across all major KPIs, and building a highly engaged and high-performing team.

Key Responsibilities

  • Manage and motivate a team of at least 10 people to deliver exceptional customer service and drive sales growth.
  • Develop and implement effective store operations strategies to maximize sales and profitability.
  • Lead from the front with a hands-on approach, inspiring and engaging your team to deliver outstanding results.
  • Collaborate with the Area Manager to achieve business objectives and drive company-wide initiatives.
  • Provide excellent customer service, ensuring a positive shopping experience for all customers.

Requirements

  • Minimum 2 years of hands-on management experience in a retail environment, with a proven track record of delivering high standards and great results.
  • Flexible and able to work a variety of shifts, including weekends and holidays.
  • Passionate about retail and customer service, with a strong focus on team leadership and development.
  • Excellent communication and interpersonal skills, with the ability to engage and inspire your team.

What We Offer

  • A competitive salary and annual bonus scheme.
  • A comprehensive range of benefits, including at least 28 days paid annual leave, life assurance, and company pension contribution.
  • Opportunities for career development and progression within the company.
  • A fun and dynamic work environment, with a focus on team collaboration and customer satisfaction.