Care Manager
3 weeks ago
Unique Senior Care is seeking a highly-driven Care Manager to oversee the day-to-day running of our Live in Care operations in the West Midlands. Reporting directly into the Registered Manager, you will be responsible for a portfolio of clients, ensuring compliance with the Essential Standards of Quality and Safety and adhering to The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014/Regulations 2009 (Part 4) in all aspects.
About the Role
As a Care Manager, you will ensure that all client calls are covered by a staff member and that all scheduling is completed in advance of placements. You will have a full understanding and maintain compliance of Unique Senior Care Policies and Procedures. The management of all care processes from initial enquiry, whilst maintaining agreed standards, is also a key responsibility.
Key Responsibilities
- Ensure that all client calls are covered by a staff member and that all scheduling is completed in advance of placements.
- Have a full understanding and maintain compliance of Unique Senior Care Policies and Procedures.
- Ensure that the business maintains 24-hour availability via an on-call rota.
- Manage all care processes from initial enquiry, whilst maintaining agreed standards.
- Work to agreed KPI's and submission of reports on a timely basis.
- Involvement with recruitment and training of staff.
- Management, including Supervision of /appraisal of all Live in Caregivers.
- Capacity management, liaising with the recruitment department.
- Ensuring Caregivers have the correct support & training.
- A forward-thinking approach in constantly improving retention.
- Care consultations.
What's on Offer?
£35,100 per annum plus car allowance, 40 hour contract, pension scheme, and work from home opportunities.
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