Service Design and Transition Manager

4 days ago

London, Greater London, United Kingdom ZipRecruiter Full time
Job Title: Service Design and Transition Manager

We are seeking a skilled Service Design and Transition Manager to join our team. As a key member of our Service Architecture practice, you will be responsible for designing and transitioning services that meet business needs.

Key Responsibilities:
  • Design and document new services that support business requirements and reuse existing service components.
  • Ensure comprehensive support arrangements are in place for services.
  • Transition projects to live services in a safe and structured manner, engaging with project teams and Enterprise Services teams.
  • Contribute to the definition of standards and continual service improvement.
Requirements:
  • Experience of successful Service Design and Transition.
  • Experience in ITIL aligned Service Management.
  • Setting expectations and managing stakeholders, both internal and external.
  • Experience in onboarding third-party suppliers.
  • Experience of Service Design and Transition in Medium to Large Organisations.
Qualifications:
  • ITIL Foundation qualification.
  • At least 2 of the Intermediate ITIL Modules, ideally Service Design and Service Transition.

We thank you for your interest in this role and look forward to reviewing your application.

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