Service Design and Transition Manager

2 days ago


London, Greater London, United Kingdom Jumar Solutions Full time
Service Design and Transition Manager

We are seeking an experienced Service Design and Transition Manager to join our team at Jumar Solutions. The ideal candidate will have a strong background in Service Management with a proven track record of delivering successful Service Design and Transition projects.

Key Responsibilities:
  • Design and document new services that align with business needs, standards, and Enterprise Services capabilities.
  • Ensure services are proportionate, affordable, and span across multiple suppliers and platforms.
  • Oversee the transition of projects to live service in a safe, structured manner.
  • Engage with internal and external stakeholders to manage expectations and ensure successful onboarding of third-party suppliers.
  • Contribute to the Home Office's Service Architecture practice and continuous improvement initiatives.
Requirements:
  • Proven experience in Service Design and Transition.
  • Strong background in Service Management.
  • Ability to design and document new services.
  • Experience in overseeing project transitions.
  • Excellent communication and stakeholder management skills.


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