Field Technical Specialist
1 week ago
Company Overview: As a leading player in the Telecommunications industry, Entegro is committed to driving innovation and excellence in gigabit network deployment.
Salary: £60,000 - £80,000 per annum, depending on experience.
Job Description:
We are seeking an experienced Technical Field Specialist to join our Compliance team. The successful candidate will play a vital role in ensuring the technical integrity of our fibre network deployments.
About the Role:
- You will provide technical support and training to field teams, ensuring they have the necessary skills to deliver high-quality services.
- Identify and document trends in technical competence, facilitating continuous improvement of our services.
- Act as a subject matter expert, advising managers, supervisors, and field teams on technical compliance, safety, and quality best practices.
- Develop and influence standard systematic improvement approaches to be adopted by field teams.
- Provide support to management and supervisors to resolve problems with staff underperforming on quality of workmanship.
- Contribute to the development of our "book of knowledge" on technical compliance across the business.
Requirements:
- iDEALLY 5+ years of experience in a hands-on network field technical role, or similar role in fibre network deployment.
- A positive attitude and collaborative approach, with strong interpersonal and influencing skills to motivate staff to improve their performance.
- A thorough knowledge of overhead and underground fibre deployment.
- A thorough knowledge of the fibre network GIS application at field operations level.
- IT proficiency and familiarity with Microsoft, email, laptop, and email.
- Willingness to travel as required.
Benefits:
- Company vehicle, fuel card, and daily subsistence to streamline your commute.
- Customisable benefits programme where you choose what perks you want each year.
- Employee assistance program (EAP) to ensure expert support for your mental health and financial well-being.
- Death in service benefits for peace of mind and financial security.
- Constant learning and career development via our Track For Talent development programme.
Others: At Entegro, we value our employees' contributions and strive to create a positive and supportive work environment.
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