Commercial Vehicle Service Desk Manager
20 hours ago
Job Title: Commercial Vehicle Service Desk Manager
About the Role:
The successful candidate will be responsible for managing our service desk, dealing with clients, customers and the workshop team. This is an exciting opportunity to work with a major commercial vehicle manufacturer in Reading.
Key Responsibilities:
- Manage the service desk, handling client and customer queries efficiently
- Work closely with the workshop team to ensure effective communication and timely issue resolution
- Provide excellent customer service, responding promptly to queries and resolving issues
- Maintain accurate records and reports to monitor service desk performance
Salary and Benefits:
We are offering a competitive salary of £28,400 - £31,200 per annum, depending on experience. You will also receive 25 days annual leave + Bank Holidays, Company Pension & Healthcare Scheme upon success.
Location:
Reading
Overtime Opportunities:
Overtime is available paid at 1.3 x hourly rates.
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