Commercial Vehicle Service Desk Manager

20 hours ago


Reading, Reading, United Kingdom Transcomm Recruitment Full time

Job Title: Commercial Vehicle Service Desk Manager

About the Role:

The successful candidate will be responsible for managing our service desk, dealing with clients, customers and the workshop team. This is an exciting opportunity to work with a major commercial vehicle manufacturer in Reading.

Key Responsibilities:

  • Manage the service desk, handling client and customer queries efficiently
  • Work closely with the workshop team to ensure effective communication and timely issue resolution
  • Provide excellent customer service, responding promptly to queries and resolving issues
  • Maintain accurate records and reports to monitor service desk performance

Salary and Benefits:

We are offering a competitive salary of £28,400 - £31,200 per annum, depending on experience. You will also receive 25 days annual leave + Bank Holidays, Company Pension & Healthcare Scheme upon success.

Location:

Reading

Overtime Opportunities:

Overtime is available paid at 1.3 x hourly rates.



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