Beauty Consultant, La Prairie Luxury Brand Representative

4 weeks ago


London, Greater London, United Kingdom La Prairie Full time
Main Responsibilities:

As a Beauty Consultant at La Prairie, you will be the Maison Ambassador, ensuring a delightful and exceptional personalised skincare luxury service. You will build meaningful and long-lasting relationships with our discerning clients, creating carefully curated experiences and perfect etiquette.

Main Accountabilities:
  1. Make smart business decisions based on brand and business ambition.
  2. Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
  3. Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc.
  4. Ensure retail excellence is performed at all times, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale.
  5. Create a deep connection with the client to understand their needs, build trust and long-lasting relationships.
  6. Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times.
  7. Maintain the relationship through engaging the Client through La Prairie Clienteling tools and systems.
  8. Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client.
  9. Ensure exceptional service through encouraging the application of products either on counter or within the cabin.

About La Prairie:
La Prairie offers a competitive salary and discretionary commission scheme, 33 holiday days, generous product allocation & discount, long service awards, a free product to try every time there is a new launch, contributory pension scheme, employee referral bonuses, and a range of opportunities to develop and grow personally and professionally. Reports to the Business Manager.

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