Customer Experience Manager, Swiss Beauty Counter
1 day ago
We're seeking an experienced Customer Experience Manager to join our South team at La Prairie, a leading Swiss luxury beauty brand.
About the RoleThis is a fantastic opportunity to work with our incredible existing clients while working towards recruiting new customers to the brand. You will be responsible for managing our counter at Harvey Nichols, Knightsbridge, and implementing effective weekly business plans to maximise retail performance targets.
Main Responsibilities:
- To use La Prairie's selling and training guidelines to achieve sales targets.
- To set weekly and monthly targets for the team and counter.
- To traffic stop with 'new' launches or marketing-focused promotions.
- To listen and identify customer needs.
- To invite every customer to sit down and have a skincare consultation.
- To proactively organise external events to generate business.
- To ensure the counter is fully stocked and that all products are displayed and stored in line with visual merchandising guidelines.
In return, La Prairie offers:
- A competitive salary of £45,000 - £55,000 per annum, plus discretionary commission scheme.
- 33 holiday days (including bank holidays).
- Generous product allocation & discount.
- Long Service Awards starting with 3 years' service.
- A free product to try every time there is a new launch.
- Contributory pension scheme – 5% employer contribution.
- Employee referral bonuses.
- A range of opportunities to develop and grow personally and professionally.
- Access to Retail Trust including virtual GP Services and HAPI app for discounts.
- Annual performance reviews so you know your La Prairie career is going in the right direction.
-
Beauty Counter Executive
3 weeks ago
London, Greater London, United Kingdom The Boots Company PLC Full timeAs a key member of our team, you will play a vital role in delivering exceptional customer experiences and achieving sales targets in our No7 beauty counters.About the RoleWe are seeking a highly motivated and customer-focused individual to lead our team and drive sales growth in our No7 beauty counters. As a Beauty Counter Executive, you will be responsible...
-
Beauty Counter Manager
4 weeks ago
London, Greater London, United Kingdom The Estée Lauder Companies Inc. Full timeJob Summary:The Estée Lauder Companies Inc. is seeking a highly skilled and motivated Counter Manager to lead and develop our team of Sales Advisors in achieving sales, customer service, and operational targets.This is an exceptional opportunity for a dynamic and inspirational leader to be the Chief Executive Officer of their own store/counter, creating and...
-
Beauty Counter Manager
1 month ago
London, Greater London, United Kingdom The Estée Lauder Companies Inc. Full timeJob Summary:We are seeking a highly motivated and experienced Counter Manager to lead our team of Sales Advisors and drive sales, customer service, and operational excellence in our retail stores.About the Role:As a Counter Manager, you will be responsible for creating and executing a business plan to recruit and retain customers through strategic targeting,...
-
Beauty Brand Counter Manager
4 weeks ago
London, Greater London, United Kingdom Estée Lauder - Brand Full timeEstee Lauder Retail Counter Manager Job DescriptionAbout Estee LauderCompany Overview:We are Estee Lauder, a leading global beauty company that creates innovative, high-performance skin care and makeup products and iconic fragrances. Our brand today continues the legacy of our founder, Mrs. Estee Lauder, by engaging with consumers in over 150 countries and...
-
Counter Manager
1 month ago
London, Greater London, United Kingdom Benefit Cosmetics UK Full timeJob SummaryWe are seeking a highly motivated and experienced Counter Manager to join our team at Benefit Cosmetics UK. As a Counter Manager, you will be responsible for leading a team of Brow and Beauty advisors to achieve sales targets and provide exceptional customer service.Key ResponsibilitiesManage and motivate a team of Brow and Beauty advisors to...
-
Beauty Counter Manager
3 weeks ago
London, Greater London, United Kingdom Estée Lauder - Brand Full timeEstée Lauder - Counter ManagerJob Summary: We are seeking a highly skilled Counter Manager to lead our team of Sales Advisors at Estée Lauder. The successful candidate will have a proven track record of managing and motivating teams to achieve sales, customer service, and operational targets.Key Responsibilities: Lead and develop a high-performing team of...
-
Counter Manager
4 weeks ago
London, Greater London, United Kingdom Estée Lauder - Brand Full timeEstee Lauder - Counter Manager - Boots - Prestige BeautyJob Summary: Estee Lauder is a leading brand in the prestige beauty industry, and we are seeking a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. This is an exceptional opportunity for you to...
-
Beauty Expert
1 month ago
London, Greater London, United Kingdom Charlotte Tilbury Beauty Ltd Full timeAbout Charlotte Tilbury BeautyWe are seeking a skilled Beauty Expert to join our team at Charlotte Tilbury Beauty Ltd. As a Beauty Expert, you will be the heart of our stores and counters, providing exceptional customer service and makeup expertise.Key responsibilities include:Providing personalized makeup consultations and applicationsAssisting customers...
-
Part-Time Counter Associate
4 weeks ago
London, Greater London, United Kingdom Deciem Beauty Group Full timeCounter AssociateSales and Service PositionAt Deciem Beauty Group, we're looking for a part-time Sales Assistant to join our team in Selfridges and deliver exceptional customer experiences.This is a 30-hour-a-week position on a part-time basis, with four days of work per week.Our ideal candidate will be able to determine customer needs and suggest relevant...
-
Beauty Sales Associate
1 month ago
London, Greater London, United Kingdom Deciem Beauty Group Full timeWe are seeking a skilled Sales Assistant to join our team at Selfridges. As a Counter Associate, you will be responsible for delivering exceptional customer service and providing product knowledge to our customers.Key Responsibilities:Determine customer needs and suggest relevant products based on brand training.Ensure quality, customer service, and health...
-
Beauty Industry Leader
4 weeks ago
London, Greater London, United Kingdom Estée Lauder - Brand Full timeEstee Lauder is a leading beauty brand with a rich history of innovation and sophistication. Founded by Mrs. Estee Lauder, the brand continues her legacy of creating high-performance skin care and makeup products, as well as iconic fragrances. With a deep understanding of consumer needs and desires, Estee Lauder engages with consumers in over 150 countries,...
-
Beauty Counter Team Supervisor
5 days ago
London, Greater London, United Kingdom Estée Lauder - Brand Full timeAbout This Opportunity We are seeking a talented and ambitious Assistant Manager to join our team of Sales Advisors and contribute to the success of our prestige beauty business. As an Assistant Manager, you will play a key role in supporting the Counter Manager to lead, coach and develop our team of Sales Advisors, achieving sales, customer service and...
-
Counter Manager
3 weeks ago
London, Greater London, United Kingdom Benefit Cosmetics UK Full timeJob OverviewTransform customers into better versions of themselves with Benefit Cosmetics UK as a Counter ManagerAbout the RoleWe're looking for a talented and driven Counter Manager to join our team and help us achieve our retail objectives in store. As a key member of our team, you will be responsible for leading your team by setting the perfect example,...
-
Assistant Counter Manager
3 weeks ago
London, Greater London, United Kingdom The Estée Lauder Companies Inc. Full timeRole OverviewAt The Estée Lauder Companies, we're on the lookout for a highly motivated Assistant Counter Manager to play a key role in our retail team. As a counter manager, you'll be responsible for supporting the Store Business Manager to lead, coach, and develop our team of Beauty Advisors to achieve sales, customer service, and operational targets....
-
Beauty Advisor
4 days ago
London, Greater London, United Kingdom L'Oréal Full timeAbout the Job">We are looking for a talented Beauty Advisor to join our team at L'Oréal in London. As a Beauty Advisor, you will be responsible for developing personal connections with customers to build trust and loyalty, immersing them in the world of Yves Saint Laurent.You will be part of a beauty expert team demonstrating boldness and couture for this...
-
Beauty Brand Lead
4 weeks ago
London, Greater London, United Kingdom Estée Lauder - Brand Full timePrestige Counter Manager - Brand Lead OpportunityAbout Estée Lauder - Brand Estée Lauder is a renowned beauty brand that has revolutionized the industry with its innovative, sophisticated, and high-performance skin care and makeup products. Founded by the visionary Mrs. Estée Lauder, the company continues her legacy of creating iconic fragrances and...
-
Counter Manager for Prestige Beauty
3 weeks ago
London, Greater London, United Kingdom Estée Lauder - Brand Full timeCounter Manager - Estee LauderWe are looking for an experienced Counter Manager to lead and develop our team of Sales Advisors and achieve sales, customer service, and operational targets. As a Counter Manager, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful...
-
Counter Manager Position
4 weeks ago
London, Greater London, United Kingdom Aveda Full timeAveda CareersA career in holistic beauty awaitsAbout the RoleAt Aveda, we're looking for a skilled Counter Manager to join our team. As a pioneer in holistic beauty, we strive to create a unique customer experience that sets us apart from the rest. As a Counter Manager, you'll be responsible for providing exceptional service to our customers, achieving sales...
-
Sales and Customer Experience Manager
1 week ago
London, Greater London, United Kingdom Le Labo Full timeLe Labo - Counter ManagerA Leadership Role in Luxury RetailWe are seeking a highly motivated and experienced Sales and Customer Experience Manager to join our team at Le Labo, Harvey Nichols. As a Counter Manager, you will be responsible for leading, coaching and developing a high-performing team of Fragrance Specialists to achieve sales, customer service...
-
Beauty Brand Manager
1 month ago
London, Greater London, United Kingdom Shiseido Company, Limited Full timeDrunk Elephant & Shiseido Multi Brand Counter ManagerAs a joint brand Counter Manager, you will bring the Shiseido & Drunk Elephant vision to our customers in a fast-paced open sell shopping environment, embodying each brand's philosophy into every customer connection.You will relish in the challenge of meeting your sales targets and identifying new...