Housekeeping Manager

3 weeks ago


Southwark, Greater London, United Kingdom Hilton London Bankside Full time
Job Title: Assistant Housekeeping Manager

Join our team at Hilton London Bankside as an Assistant Housekeeping Manager, where you will be responsible for managing the day-to-day operations of the housekeeping and laundry department. Your primary goal will be to maintain impeccable levels of cleanliness and upkeep in all areas of the hotel, ensuring a consistently positive guest experience.

Key Responsibilities:
  • Manage and coordinate all functions of Housekeeping and Laundry
  • Ensure cost controls are in place and maintain or exceed standards of cleanliness
  • Respond to and follow through on guest requests, concerns, and problems
  • Support and train staff to continually strive for excellence in service and cleanliness
Requirements:
  • Previous experience in a 5-star or similar property
  • Minimum of 2 years in a supervisory role
  • Exceptional Hilton OnQ PMS knowledge and HOTSOS knowledge
  • Ability to understand, speak, read, and write fluently in English
What We Offer:
  • Hilton Hotel worldwide discounts
  • Employee Recognition, Rewards, and Events
  • Recommend a Friend
  • Season Tickets Loan
  • Cycle to Work Schemes
  • Discount Chiropodist & Back therapy in the Hotel
  • Guest Experience
  • Bespoke Training & Development opportunities
About Us:

Hilton London Bankside is a 5-star hotel located in the heart of Bankside, just steps from some of London's most famous landmarks. Our hotel features 292 stunning guest rooms, including 25 bespoke suites, and a beautiful penthouse apartment with a private roof terrace. We are committed to providing a friendly and supportive environment for our staff, and we offer a range of benefits and opportunities for career development.


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