Administrative Support Specialist

11 hours ago

Huntingdon, Cambridgeshire, United Kingdom Activate Group Limited Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Activate Group Limited. As an Administrative Assistant, you will play a crucial role in facilitating parts orders for our AAR repair centres, ensuring accurate and timely processing of orders and swift invoicing upon completion.

Key Responsibilities
  • Process orders placed by AAR repair centres from receipt of parts required, through to parts being delivered and invoice requests upon completion.
  • Answer telephone queries and provide excellent customer service.
  • Chase supplier invoices and claim references.
  • Assist with the preparation of sales invoices by email, including additional documentation as required by our clients.
  • Provide general administrative support to the team, including maintaining databases and reporting and analysis to ensure compliance.
  • Monitor jobs authorised by Engineers to ensure repairers are ordering parts correctly.
  • Complete ad-hoc projects as required from time to time.
Requirements
  • Proficient in the use of Outlook, Excel, and Word.
  • Excellent communication skills, particularly telephone-based.
  • High standards of accuracy and attention to detail.
  • Able to work on own initiative and as part of a team.
  • First-class customer service skills and the ability to work with internal and external stakeholders at all levels.
What We Offer
  • 33 days holiday (including bank holidays).
  • Personal health cash plan – claim back the cost of things like dentist and optical check-ups.
  • Enhanced maternity/paternity/adoption/shared parental pay.
  • Life assurance: three times basic salary.
  • Free breakfasts and fruit.
  • Birthday surprise for everybody.
About Us

At Activate Group Limited, we are committed to making someone's bad day better. We strive to be a team-player, win together, and learn together. Our purpose is to make a positive impact on our customers' lives, and we believe that our values of making it happen, striving for better, and winning together are key to achieving this goal.

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