Technical Resolution Expert

3 weeks ago


Chandler's Ford, United Kingdom Procode Full time
Role Overview

The Technical Resolution Expert role is a critical part of our IT operations team at Procode. You will be responsible for ensuring the continuity of our services, working closely with colleagues and stakeholders to identify and resolve issues.

Your key responsibilities will include:

  • Managing and maintaining IT systems, with a focus on proactive monitoring and prevention
  • Responding to incidents and problems, working collaboratively with internal and external teams
  • Developing and implementing solutions, with a focus on efficiency and effectiveness
  • Sharing knowledge and expertise through training and development initiatives

A competitive salary of £52,234 - £58,902 + 15% Bonus Scheme is offered, along with a range of benefits including pension scheme, car allowance, and employee assistance programme.



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