Strategic Enterprise Account Manager

1 week ago


Farnborough, Hampshire, United Kingdom Lenovo Full time
Job Summary

The Global Account Manager role at Lenovo is a senior position that requires a trusted advisor for two large System Integrators (SIs). As the first point of contact, the successful candidate will develop and steer internal and external relations to create first-in-class solutions that meet the business and IT infrastructure requirements of these SIs. This role involves building a positive sales pipeline, delivering on sales and business objectives, and leading a team of sales managers in EMEA.

Key Responsibilities
  • Own and develop the sales agenda and relationships at multiple levels in the customer's organizational hierarchy; serve as an escalation point
  • Manage a team of regional sales managers
  • Build, manage, and execute a global account plan, including a key stakeholder matrix, target revenues, and opportunities to pursue business growth
  • Drive business development within the assigned account scope, maximizing Lenovo's share of wallet of the relevant customers' IT and infrastructure spend
  • Manage the entire opportunity lifecycle: identify and pursue business opportunities, promote and sell concepts, solutions, products, and services to the account, and influence the client to award additional business based on new and demonstrated capabilities and past performances
  • Define what is needed to understand, successfully address, and navigate a complex customer organization and operational structure to successfully line up and close business
  • Conduct research and competitive analysis, deliver client presentations, prepare estimates and proposals, and lead negotiations
  • Define and execute competitive bid and pricing strategies in cooperation with the account leadership team and relevant Lenovo stakeholders
  • Work closely with product units, presales, and services architects/engineers to develop and build customized solutions; provide feedback when gaps in our portfolio are identified
  • Monitor the delivery process by working collaboratively with supply and services organizations to address all issues that may affect client satisfaction and Lenovo financial objectives

Requirements
  • Exceptional sales track record and the ability to build excellent business relationships with both companies at all levels
  • 10+ years of sales experience, ideally selling to SIs in Europe, the Middle East, and Africa or other Global Accounts
  • Experience working for SIs as a customer and in the IT infrastructure solution and/or other SIs is a valuable plus
  • Understanding of IT infrastructure and SI industry trends and how to successfully position Lenovo solutions, products, and services
  • Ability to listen and understand and master excellent verbal and written communication skills in English
  • High self-motivation and action orientation with experience in successfully managing and completing customer negotiations
  • Ability to build and lead teams to achieve and exceed best-in-class outcomes and performances
  • Experience in developing and executing customer account plans

What Lenovo Offers
  • An open and stimulating environment within one of the most forward-thinking IT companies - our team culture inspires us to do our best
  • Opportunities for career development and growth - you are joining a stable and growing business leader
  • Access to training for personal development
  • An international team with a high focus on gender diversity
  • Attractive compensation package and performance-based rewards


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