Technical Service Desk Analyst

3 days ago


Ipswich, Suffolk, United Kingdom CV-Library Full time

This is an excellent opportunity for an IT Support Analyst who wants to make a real difference in the company's success.

Job Description:

As the IT Support Analyst, you will act as the first point of contact for IT queries and provide world-class customer service.

You will work closely with the IT team to ensure that all service desk requests are resolved efficiently and effectively.

The successful candidate will be based onsite in Southwold with some occasional travel, therefore a driving license and car are essential.

Requirements:
  • Previous experience within an IT Support position.
  • Good knowledge of Windows / Microsoft / Active Directory.
  • Excellent customer service skills.
  • Prior knowledge of JD Edwards, Guestline, ERP is advantageous.

The estimated salary for this position is £28,000 per annum, depending on experience.



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