Windows Desktop Support Professional

3 days ago


Ipswich, Suffolk, United Kingdom CV-Library Full time

We are looking for a skilled IT Support Analyst to join our team and take on the challenges of providing world-class customer service.

Responsibilities:
  • Ensure service desk requests are logged, actioned, and escalated appropriately.
  • Provide first-level technical support within a Windows environment.
  • Manage user accounts and permission requests across multiple platforms.
  • Diagnose and resolve issues remotely, via telephone or on-site.
  • Maintain a high level of customer service.

The successful candidate will be rewarded with a competitive salary of £29,500 per annum, depending on experience.



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