Technical Team Lead

2 days ago


Ipswich, Suffolk, United Kingdom Pure Resourcing Solutions Full time
Pure Resourcing Solutions is a dynamic company that offers an exciting opportunity for an experienced Technical Team Lead to join our team in Ipswich, Suffolk. In this role, you will be responsible for overseeing and supporting a busy IT helpdesk, leading by example, and ensuring technical resolution of business-critical systems.

As a Technical Team Lead, you will have the opportunity to showcase your strong infrastructure knowledge, proven leadership capability, and ability to ensure IT-related projects are delivered to a high standard. You will lead and guide the Service Desk team with technical expertise, managing and troubleshooting IT Infrastructure including servers, networks, and hardware – this should include Microsoft 365 and Azure.

You will act as an escalation point for incidents impacting service delivery, ensuring effective monitoring, control, and support of service delivery processes. Additionally, you will influence infrastructure design and configuration, delivering Infrastructure and Business Change projects.

The ideal candidate will have experience with Microsoft Windows Server (2016, 2019, 2022), SQL Server Administration and Troubleshooting, and Windows 10/11 Administration and Troubleshooting, including migrations.

We offer a competitive salary of £65,000 - £80,000 per annum, depending on experience, plus benefits such as LA, Healthcare, and flexible working.
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