Datacentre Facilities Engineer

1 month ago

London, Greater London, United Kingdom Boldyn Networks Full time
About the Role

The BSH Facilities Engineer plays a crucial part in ensuring the optimal safe, secure, and operational condition of our datacentres. This role supports the BSH Facilities Manager in all facets of facilities management, guaranteeing the effectiveness and efficiency of our datacentre operations.

Key Responsibilities
  • Assist in the build and successful delivery of Base Station Hotels / Datacentres
  • Manage Base Station Hotel / Datacentre-related preventative maintenance programs
  • Ensure team compliance with the Company's Safety Program
  • Manage Datacentre Operations containing both IP-related and wireless infrastructure in accordance with BAI UK's goals and policies, best practices, and regulatory guidelines
  • Ensure goals, SLAs, and objectives are met and services are maintained, efficiently and effectively
  • Develop systems and maintain records that provide for the proper evaluation, control, and documentation of assigned activities; prepare and direct the preparation of various written correspondence, reports, procedures, directives, and other materials
  • Responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the datacentre
  • Manage inventory and regulatory compliance for all assigned assets
  • Ensure proper visibility, escalation, and tracking of all service interruptions or hazards that present safety issues
  • Manage Datacentre and facilities-related 3rd party and in-house preventative maintenance programs
  • Manage the Maintenance Provider to ensure a timely resolution of trouble tickets, including the dispatch of technicians to diagnose and resolve issues
  • Act as an operational acceptance point of contact for customer dispatches and site visits
  • Develop and maintain cooperative working relationships with customers, landowners, and vendors
  • Manage the Repair and Maintenance forecast; participate in operational reporting and analysis activities. Provision of monthly data
  • Prepare, review, and provide weekly updates for all activities assigned to the Service & Operations Team and provide status reports as requested
  • Ensure proper preparation for and lead resolution of all Base Station Hotel disasters, incidents, and major service interruptions in assigned areas
  • Monitor need and availability of sub-contractors in conjunction with current and future projects
  • Resource planning for facilities and datacentres (materials, equipment, etc.)
  • Safety and quality management
  • Preserve assets and information by implementing and complying with the disaster recovery, backup procedures, information security, and control structures
  • Ensure the confidentiality and overall security of all IT resources, the network, and sensitive company, customer, vendor, contractor, and employee information
  • Base Station Hotel (BSH) / Datacentre space inventory management
Requirements
  • Excellent problem-solving skills
  • Detail-oriented with experience with datacentre systems, protocols, and best practices
  • Strong conceptual and technical abilities
  • Excellent verbal, written, and interpersonal communication skills. Certification in CDCDP or equivalent
  • Some familiarity with IP networking preferred
We Offer
  • 17,000 LinkedIn Learning courses
  • Flexible working opportunities
  • Parental leave with up to 20 weeks paid at full salary
  • Holiday allowance starting at 25 days rising with length of service
  • 4 days off each year to volunteer
Join Our Team

We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion. We recognize the importance of diversity and strive to build a workforce that reflects the societies we serve. By listening, learning, and understanding our customers' problems, we can solve them in the smartest ways possible.

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