Datacentre Facilities Engineer

2 months ago

London, Greater London, United Kingdom Boldyn Networks Full time

About the Role

The Datacentre Facilities Engineer supports the Datacentre Facilities Manager in all facets of facilities within our datacentres to ensure they are in optimum safe, secure and operational condition for overall effectiveness and efficiency.

Key Responsibilities

  • Assist with the build and successful delivery of datacentre infrastructure projects.
  • Manage datacentre-related preventative maintenance programs to ensure optimal performance and efficiency.
  • Ensure team compliance with the Company's Safety Program and regulatory guidelines.
  • Responsible for managing datacentre operations, including IP-related and wireless infrastructure, in accordance with Boldyn Networks' goals and policies.
  • Develop and maintain systems and records to provide for the proper evaluation, control and documentation of assigned activities.
  • Prepare and direct the preparation of various written correspondence, reports, procedures, directives and other materials.
  • Responsible for the overall operation and maintenance of all electrical, mechanical and HVAC equipment within the datacentre.
  • Manage inventory and regulatory compliance for all assigned assets.
  • Ensure proper visibility, escalation, and tracking of all service interruptions or hazards which present safety issues.
  • Manage datacentre and facilities-related 3rd party and in-house preventative maintenance programs.
  • Manage the Maintenance Provider to ensure a timely resolution of trouble tickets.
  • Act as an operational acceptance point of contact for customer dispatches and site visits.
  • Develop and maintain cooperative working relationships with customers, vendors and stakeholders.
  • Manage the Repair and Maintenance forecast; participate in operational reporting and analysis activities.
  • Prepare, review and provide weekly updates for all activities assigned to the Service & Operations Team.
  • Ensure proper preparation for and lead resolution of all datacentre disasters, incidents and major service interruptions.
  • Monitor need and availability of sub-contractors in conjunction with current and future projects.
  • Resource planning for facilities and datacentres (materials, equipment, etc.).
  • Safety and quality management.
  • Preserve assets and information by implementing and complying with disaster recovery, backup procedures, information security and control structures.
  • Ensure the confidentiality and overall security of all IT resources, the network, and sensitive company, customer, vendor, contractor, and employee information.

Requirements

  • Excellent problem-solving skills.
  • Detail-oriented with experience with datacentre systems, protocols, and best practices.
  • Strong conceptual and technical abilities.
  • Excellent verbal, written and interpersonal communication skills.
  • Certification in CDCDP or equivalent.
  • Some familiarity with IP networking preferred.

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