Datacentre Facilities Specialist

2 weeks ago

London, Greater London, United Kingdom Boldyn Networks Full time
About The Role

The BSH Facilities Engineer plays a crucial role in ensuring the datacentres are in optimum safe, secure and operational condition for overall effectiveness and efficiency.

Key Responsibilities
  • Assist with the build and successful delivery of Base Station Hotels / Datacentres
  • Manage Base Station Hotel / Datacentre-related preventative maintenance programs
  • Ensure team compliance with the Company's Safety Program
  • Manage Datacentre Operations containing both IP-related and wireless infrastructure in accordance with BAI UK's goals and policies, best practices and regulatory guidelines
  • Ensure goals, SLA's and objectives are met and services are maintained, efficiently and effectively
  • Develop systems and maintain records that provide for the proper evaluation, control and documentation of assigned activities; prepare and direct the preparation of various written correspondence, reports, procedures, directives and other materials
  • Responsible for the overall operation and maintenance of all electrical, mechanical and HVAC equipment within the data centre
  • Manage inventory and regulatory compliance for all assigned assets
  • Ensure proper visibility, escalation, and tracking of all service interruptions or hazards which present safety issues
  • Manage Datacentre and facilities related 3rd party and in-house preventative maintenance programs
  • Manage the Maintenance Provider to ensure a timely resolution of trouble tickets, including the dispatch of technicians to diagnose and resolve issues
  • Act as an operational acceptance point of contact for customer dispatches and site visits
  • Develop and maintain cooperative working relationships with customers, landowners, and vendors
  • Manage the Repair and Maintenance forecast; participate in operational reporting and analysis activities. Provision of monthly data
  • Prepare, review and provide weekly updates for all activities assigned to the Service & Operations Team and provide status reports as requested
  • Ensure proper preparation for and lead resolution of all Base Station Hotel disasters, incidents and major service interruptions in assigned area
  • Monitor need and availability of sub-contractors in conjunction with current and future projects
  • Resource planning for facilities and datacentres (materials, equipment, etc.)
  • Safety and quality management
  • Preserve assets and information by implementing and complying with the disaster recovery, backup procedures, information security and control structures
  • Ensure the confidentiality and overall security of all IT resources, the network, and sensitive company, customer, vendor, contractor, and employee information
  • Base Station Hotel (BSH) / Datacentre space inventory management
Requirements
  • Excellent Problem-solving skills
  • Detail oriented with experience with datacentre systems, protocols, and best practices
  • Strong conceptual and technical abilities
  • Excellent verbal, written and interpersonal communication skills. Certification in CDCDP or equivalent
  • Some familiarity with IP networking preferred
We also offer
  • 17,000 LinkedIn Learning courses
  • Flexible working opportunities
  • Parental leave with up to 20 weeks paid at full salary
  • Holiday allowance starting at 25 days rising with length of service
  • 4 days off each year to volunteer

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