Head Receptionist

4 weeks ago

London, Greater London, United Kingdom Inamo Restaurants Full time
Join Our Team as a Head Receptionist

We are seeking a highly motivated and customer-focused Head Receptionist to join our team at Inamo Restaurants. As the first point of contact for our guests, you will be responsible for creating a warm and welcoming atmosphere, ensuring seamless service, and driving sales.

Key Responsibilities:
  • Manage the front of house team, ensuring excellent service standards and high levels of customer satisfaction.
  • Process bookings, manage reservations, and handle guest inquiries with a smile.
  • Upsell and promote our menu items, drinks, and experiences to increase revenue.
  • Work collaboratively with the kitchen team to ensure smooth service and high-quality food delivery.
  • Maintain a clean and organized reception area, adhering to health and safety standards.
  • Participate in ongoing training and development to enhance your skills and knowledge.
What We Offer:
  • A competitive annual salary of £28,000 + Tronc, with an OTE of over £35,000 per annum.
  • A 42-hour contract, with flexible shifts to suit your needs.
  • 28 days of holiday per year, plus bank holidays.
  • 50% off your bill for you and your family or friends when dining with us.
  • Christmas Day and Boxing Day off.
  • Career progression opportunities, with clear pathways to General Manager or Head Chef roles.
  • Internal support for learning new skills and developing your career.
  • Regular pay reviews, with opportunities for growth and development.
  • Nutritious free meals per shift, from our popular Unlimited Menu.
  • A company pension scheme.
  • Flexible shifts and site transfer options.
  • Earn up to £50 through our Refer a Friend Scheme.
  • Shifts to suit your other commitments and a great working environment.
  • Reward and recognition, including our annual Inamo Award Ceremony.
  • Opportunities to participate in our Sushi-Sake-Cocktail Masterclasses and Inamo Magic Nights.
What We Look For:
  • A team player with excellent communication skills and a positive attitude.
  • A caring individual who prioritizes guest satisfaction and creates a positive environment.
  • A passion for service, people, and fresh food.
  • A high-energy individual who thrives in a fast-paced restaurant environment.
  • The ability to work under pressure and maintain high standards.
  • Excellent organizational and time management skills.
  • Proficiency in using Open Table booking systems and other relevant technology.

We are an equal opportunities employer, committed to building an inclusive environment for all employees. If you require any support or adjustments during the interview process, please let us know.

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