Head Receptionist

2 weeks ago

London, Greater London, United Kingdom Inamo Restaurants Full time

Head Receptionist

We are seeking a highly motivated and organized Head Receptionist to join our team at Inamo Restaurants. As the first point of contact for our guests, you will be responsible for creating a warm and welcoming atmosphere, ensuring seamless check-ins, and providing exceptional customer service.

Key Responsibilities:

  • Manage the front desk, including check-ins, check-outs, and guest inquiries
  • Provide exceptional customer service, responding to guest needs and resolving any issues promptly
  • Work closely with the Reception Manager to maintain a high level of service standards
  • Assist with administrative tasks, such as answering phone calls and responding to emails
  • Participate in ongoing training and development to improve skills and knowledge

Requirements:

  • Previous experience in a similar role, preferably in a fast-paced restaurant environment
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and maintain a calm demeanor in a busy environment
  • Basic computer skills, including proficiency in OpenTable and other reservation systems
  • Availability to work a variety of shifts, including evenings and weekends

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A fun and dynamic work environment with a passionate team
  • Free meals and discounts on food and drinks
  • A comprehensive training program to help you succeed in your role

About Us:

Inamo Restaurants is a unique and innovative dining experience that combines high-quality food with interactive technology. We are committed to providing exceptional customer service and creating a memorable experience for our guests.

How to Apply:

If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.

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