Head Receptionist
3 weeks ago
Head Receptionist - Dynamic Leader
A highly skilled and charismatic leader is required to provide exceptional customer service and manage the front-of-house team at Inamo Restaurants.
Key Responsibilities:
- Manage the reception team with a focus on delivering exceptional service and maintaining high standards.
- Work closely with the Group Guest Relation and Reservation Teams to ensure seamless communication and efficient operations.
- Develop and implement strategies to increase walk-in business and drive sales.
- Manage the interactive tables and menu upload, ensuring a seamless guest experience.
- Ensure the reception team is motivated and passionate about their roles, with a focus on personal development and growth.
Requirements:
- Excellent communication and interpersonal skills, with a positive can-do attitude.
- Ability to work under pressure, ensuring high standards of service and quality.
- Experience in managing a team, with a focus on service excellence and customer satisfaction.
- Knowledge of Open Table booking system and ability to use Design My Night platform.
- Ability to work collaboratively as part of a dynamic team, with a focus on achieving business objectives.
About Inamo Restaurants:
Inamo Restaurants is an equal opportunity employer, committed to building an inclusive environment for all employees. We celebrate diversity and are passionate about delivering exceptional customer service.
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