Head Receptionist

3 weeks ago


London, Greater London, United Kingdom Inamo Restaurants Full time

Head Receptionist - Dynamic Leader

A highly skilled and charismatic leader is required to provide exceptional customer service and manage the front-of-house team at Inamo Restaurants.

Key Responsibilities:

  • Manage the reception team with a focus on delivering exceptional service and maintaining high standards.
  • Work closely with the Group Guest Relation and Reservation Teams to ensure seamless communication and efficient operations.
  • Develop and implement strategies to increase walk-in business and drive sales.
  • Manage the interactive tables and menu upload, ensuring a seamless guest experience.
  • Ensure the reception team is motivated and passionate about their roles, with a focus on personal development and growth.

Requirements:

  • Excellent communication and interpersonal skills, with a positive can-do attitude.
  • Ability to work under pressure, ensuring high standards of service and quality.
  • Experience in managing a team, with a focus on service excellence and customer satisfaction.
  • Knowledge of Open Table booking system and ability to use Design My Night platform.
  • Ability to work collaboratively as part of a dynamic team, with a focus on achieving business objectives.

About Inamo Restaurants:

Inamo Restaurants is an equal opportunity employer, committed to building an inclusive environment for all employees. We celebrate diversity and are passionate about delivering exceptional customer service.


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