Sales Representative

4 weeks ago


Workington, Cumbria, United Kingdom Ryman Ltd Full time

About the Role:

Ryman Ltd is seeking a highly motivated and customer-focused Sales Assistant to join our team. As a Sales Assistant, you will be responsible for providing exceptional customer service, achieving sales targets, and maintaining a high level of product knowledge.

Key Responsibilities:

  • Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
  • Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention
  • Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business
  • Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling
  • Carry out stock replenishment and when required maintain accuracy of our stock systems
  • Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
  • Acquire a high level of product knowledge and continue to self-develop that knowledge
  • Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items
  • Ensure compliance with all relevant Health and Safety policies

About Us:

Ryman Ltd is a leading retailer of stationery, office supplies, and other products. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.

What We Offer:

We offer a competitive salary, comprehensive training, and opportunities for career development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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