Customer Service Representative
1 week ago
Customer Service Representative
About the Role
We're looking for a Customer Service Representative to join our team at EE. As a Customer Service Representative, you'll be the face of our brand, providing exceptional customer service and building lasting relationships with our customers.
Key Responsibilities
- Provide excellent customer service and support to customers
- Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience
- Stay up-to-date with product knowledge and promotions to provide informed advice to customers
What We Offer
- A competitive hourly rate of £12.34 plus 20% on target commission
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
Why Join Us?
We're a company that's passionate about developing our people and providing a supportive and inclusive work environment. We believe that everyone's welcome at an EE store, and we're committed to creating a workplace where everyone can bring themselves to work.
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