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Maintenance Operations Manager

2 months ago

Wembley, United Kingdom HAMILTON ROWE RECRUITMENT SERVICES LTD Full time
Maintenance Coordinator Manager

Our client, a leading provider of property management services, is seeking a highly skilled Maintenance Coordinator Manager to join their team. As a key member of the Maintenance department, you will play a crucial role in ensuring the smooth operation of the company's assets.

Key Responsibilities:
  • Oversee and coordinate the workload of the Maintenance department, ensuring a high level of customer service and cost-effective operations.
  • Manage daily budget controls, work processes, and departmental strategies to ensure operations are carried out in accordance with company directives.
  • Identify, develop, and implement processes to support the Maintenance team in working efficiently, aligned with business priorities, customer demand, and compliance.
  • Manage relationships with key suppliers, including end-of-tenancy cleaning, furniture, and white goods suppliers, while adapting to changing priorities in collaboration with internal teams.
  • Oversee maintenance resources across both apartments and landlord areas to ensure all building maintenance needs are met.
  • Collaborate with the Facilities Management department to engage specialized labor and resources when necessary, ensuring optimal service levels and value.
  • Manage the entire defects process, including during the defects liability period and for any latent defects that arise.
  • Ensure regular communication and meetings with other departments, particularly ahead of seasonal demand periods, to align strategies.
Requirements:
  • Proficient in IT with strong knowledge of MS Office and related software packages.
  • Resilient and capable of working effectively in high-pressure environments, with the ability to adapt to changing business needs.
  • Demonstrated success in implementing and executing standard operating procedures.
  • Highly strategic, with a solid track record in the Maintenance field.
  • Exceptional verbal, written, and organizational skills.
  • Strong customer service abilities, well-presented, and emotionally intelligent.
  • Extensive experience in Building Services roles, complemented by technical and hands-on expertise.
What We Offer:
  • Up to £60,000 salary.
  • Monday - Friday 8am - 4:30pm or 9am - 05:30pm working hours.
  • 25 days holiday.
  • Pension package.
  • Perks package that includes quarterly restaurant vouchers and more.