Workplace Support Specialist

2 weeks ago

Birmingham, Birmingham, United Kingdom Clyde & Co Full time
About the Role

Clyde & Co is committed to providing extensive, personal, and professional development opportunities for our people, enabling them to be highly effective in their current role as well as assisting them to fulfill their career aspirations.

Main Responsibilities:
  • Provide exceptional support services to our office, including but not exclusive to:
  • Coordinating office services such as reception, hospitality, switchboard queries, staff welfare, office maintenance, and partner support;
  • Overseeing the reception, meeting rooms, and communal areas to ensure high standards are maintained;
  • Ensuring the safety and security of visitors and staff, including understanding first aid policies and procedures and reporting any incidents as appropriate;
  • Managing and coordinating meeting room requests as per the booking information provided on Condeco, ensuring layout, functionality, equipment, and catering is provided as requested;
  • Proactively managing stock levels relating to stationery, refreshments, and catering to ensure adequate stocks and in line with budgets;
  • Supporting the Property & Facilities team by acting as a point of contact for any reactive or scheduled maintenance activity;
  • Being proactive in logging jobs with the Property & Facilities Helpdesk, following through to resolution, and ensuring end-users are kept updated;
  • Responsible for issuing purchase orders and the authorization of invoices within areas of responsibility and in line with budgets;
  • Responsible for coordinating activities on site for new starters, ensuring they have the necessary IT and workplace equipment, liaising with relevant departments as required, and coordinating activities for leavers, ensuring all company assets are returned;
Requirements:
  • A competent knowledge of Health and Safety processes and procedures;
  • A professional, positive 'can-do' ethos, willing to go the extra mile to deliver exceptional service;
  • Strong technical skills with the ability to utilize electronic systems and packages to effectively manage day-to-day tasks and increase efficiencies;
  • Demonstrates a willingness to make suggestions in support of a continuous improvement culture;
  • Effectively manages time with the ability to prioritize workload to meet changing needs;
  • Able to work independently in a high-pressure environment;
  • A strong team player with a high degree of initiative and self-confidence who understands the need to work collaboratively to deliver services for the benefit of the team/firm;
  • Strong attention to detail with the ability to work to tight deadlines, planning and prioritizing workload to achieve service delivery;
  • Excellent verbal and written communication skills with the ability to build and maintain constructive and supportive relationships;
  • Takes ownership to actively develop knowledge and skills, demonstrating a willingness to broaden experience to ensure service delivery;
  • Proficient in the use of Microsoft suite packages;
  • Strong oral and written communication skills;

$45,000 - $55,000 per annum, dependent on experience.

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