Technical IT Professional
2 days ago
We are recruiting an IT Support Engineer to work on a fully onsite basis in Southend. The ideal candidate will have a strong background in IT support and be able to work collaboratively as part of a team.
Responsibilities:- Develop and maintain positive relationships with remote users and sites.
- Evaluate and maintain IT assets to ensure compliance with industry standards.
- Provide exceptional customer service through effective communication and issue resolution.
- Support the IT onboarding process for new starters.
- Contribute to the development and maintenance of onboarding documentation and checklists.
- Collaborate with the IT team to resolve network issues and improve IT services.
- Prior experience in 1st / 2nd Line Support.
- In-depth knowledge of Windows operating systems and experience with Active Directory and Office 365.
- Demonstrated problem-solving skills and ability to troubleshoot complex technical issues.
- Excellent written and verbal communication skills.
- Valid driving license for occasional travel.
£45,000 - £55,000 per annum, depending on experience.
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