Technical Support Specialist
3 days ago
Couno IT Solutions is a dynamic and innovative company that delivers premium technology solutions to enable efficiency and increase performance. We are committed to excellence and strive to provide exceptional customer service to our clients.
We are currently seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will have a strong background in technical support roles, with several years of experience in providing advanced IT support. Key responsibilities will include:
- Providing advanced IT support with a focus on delivering a premium service, ensuring clients receive top-tier assistance.
- Fostering strong, long-term relationships with clients through trust and exceptional customer service.
- Collaborating with clients during onboarding processes and coordinating installation dates, providing assurance and expert guidance.
- Educating and training clients and junior team members on advanced IT solutions, imparting knowledge, and insights.
- Assuming project responsibilities as assigned.
We offer a comprehensive compensation package, including a salary range of $90,000 - $115,000 per annum, plus benefits and opportunities for career growth and development. If you are passionate about delivering exceptional IT support and building strong client relationships, we encourage you to apply.
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