Account Administrator

5 days ago


Glasgow, Glasgow City, United Kingdom GAP Group Limited Full time

About the Role

The GAP Group Limited is seeking a highly skilled and detail-oriented Account Administrator to join our team in Glasgow. As an Account Administrator, you will play a critical role in ensuring the efficient and effective management of business relationships with our major account customers.

The Key Responsibilities

  • Operate and maintain spreadsheets to track business performance and customer interactions
  • Manage telephone enquiries from customers and internal stakeholders, providing timely and accurate responses
  • Obtain detailed information from customers to inform business decisions and drive growth
  • Produce weekly reports to stakeholders, highlighting key performance indicators and trends
  • Raise contracts and authorize purchase order invoices in line with customer agreements

About You

To be successful in this role, you will need to have:

  • Significant experience working in a high-volume, fast-paced accounts administration environment, with a strong understanding of the power industry
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
  • Strong analytical and problem-solving skills, with the ability to interpret data and drive business decisions
  • Proficient in MS Office packages, specifically Excel and Word

About Us

The GAP Group Limited is a leading provider of equipment hire services across the UK. We are committed to delivering exceptional customer service and building long-term relationships with our clients. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who are passionate about delivering excellence.

What We Offer

  • Competitive salary and bonus scheme
  • Employer Contributory Pension Scheme
  • Life Assurance
  • Up to 25 days annual leave plus public holidays
  • The option to buy up to 5 days additional leave
  • Employee Welfare Fund (company-funded social events)
  • Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)


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