Account Administrator
5 days ago
About the Role
The GAP Group Limited is seeking a highly skilled and detail-oriented Account Administrator to join our team in Glasgow. As an Account Administrator, you will play a critical role in ensuring the efficient and effective management of business relationships with our major account customers.
The Key Responsibilities
- Operate and maintain spreadsheets to track business performance and customer interactions
- Manage telephone enquiries from customers and internal stakeholders, providing timely and accurate responses
- Obtain detailed information from customers to inform business decisions and drive growth
- Produce weekly reports to stakeholders, highlighting key performance indicators and trends
- Raise contracts and authorize purchase order invoices in line with customer agreements
About You
To be successful in this role, you will need to have:
- Significant experience working in a high-volume, fast-paced accounts administration environment, with a strong understanding of the power industry
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
- Strong analytical and problem-solving skills, with the ability to interpret data and drive business decisions
- Proficient in MS Office packages, specifically Excel and Word
About Us
The GAP Group Limited is a leading provider of equipment hire services across the UK. We are committed to delivering exceptional customer service and building long-term relationships with our clients. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who are passionate about delivering excellence.
What We Offer
- Competitive salary and bonus scheme
- Employer Contributory Pension Scheme
- Life Assurance
- Up to 25 days annual leave plus public holidays
- The option to buy up to 5 days additional leave
- Employee Welfare Fund (company-funded social events)
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)
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