Casework Specialist

21 hours ago


London, Greater London, United Kingdom GUILDHALL SCHOOL OF MUSIC AND DRAMA Full time
Role Overview

The Guildhall School of Music and Drama invites applications for the position of Casework Specialist. As a key member of our Registry team, you will be responsible for supporting students through complex casework processes, ensuring their needs are met efficiently and effectively.

Main Responsibilities
  • Provide comprehensive support to students facing challenges or concerns.
  • Work closely with the Assistant Registrar (Student Experience) and other departments to resolve issues.
  • Stay up-to-date with policy changes, regulatory requirements, and best practices in student casework.

The ideal candidate will possess exceptional interpersonal skills, empathy, and a patient approach when dealing with sensitive matters.



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