Luxury Sales Expert
5 days ago
About Us
Chisholm Hunter is a leading luxury retailer, renowned for its exceptional customer service and high-end products.
Job Summary
We are seeking a skilled Luxury Sales Professional to join our team. As a Luxury Sales Professional, you will be responsible for delivering exceptional customer service, meeting sales targets, and building strong relationships with our clients.
Key Responsibilities
- Consistently meet and exceed personal sales targets through proactive techniques and adherence to company processes.
- Establish a natural rapport with customers, putting them at ease and building a relationship.
- Utilize expert questioning skills to understand customer needs, create desire to buy, and provide memorable customer service.
- Seize all available selling opportunities, maintain displays, and take ownership of assigned areas with pride.
- Upsell in line with management targets, following company guidelines, and identify opportunities to sell features and benefits of each item.
- Ensure all customers are offered the Chisholm Hunter Insurance (Care) package, explaining features and benefits with every customer.
- Closing sales professionally and cementing relationships with effective 'farewell' to enable repeat business.
- Build and maintain VIP client lists.
- Complete all administration and due diligence.
- Work on self-improvement, continually trying to better skillset, particularly 'knowing your product' with stocked brands and changes in styles/trends.
Benefits
- Attractive salary, dependent on experience.
- Generous bonus package, with opportunities to earn more as you succeed.
- Structured personal development plan.
- Accredited industry training and qualifications.
- Excellent career development opportunities.
- Corporate uniform.
- 29 days holiday per year (pro-rata), inclusive of bank holidays.
- Generous staff discounts.
- Contributory pension.
- Company Life Assurance.
- Charity matching.
- Employee Assistance Programme.
Requirements
- Customer Service experience.
- Proven track record in luxury sales environment.
- Commercial thinker and results-focused.
- Proactive and self-starter.
- Attention to detail.
- Experience working in a fast-paced environment.
Job Type
Full-time, Permanent.
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