Luxury Sales Expert

5 days ago


Edinburgh, Edinburgh, United Kingdom Chisholm Hunter Full time

About Us

Chisholm Hunter is a leading luxury retailer, renowned for its exceptional customer service and high-end products.

Job Summary

We are seeking a skilled Luxury Sales Professional to join our team. As a Luxury Sales Professional, you will be responsible for delivering exceptional customer service, meeting sales targets, and building strong relationships with our clients.

Key Responsibilities

  • Consistently meet and exceed personal sales targets through proactive techniques and adherence to company processes.
  • Establish a natural rapport with customers, putting them at ease and building a relationship.
  • Utilize expert questioning skills to understand customer needs, create desire to buy, and provide memorable customer service.
  • Seize all available selling opportunities, maintain displays, and take ownership of assigned areas with pride.
  • Upsell in line with management targets, following company guidelines, and identify opportunities to sell features and benefits of each item.
  • Ensure all customers are offered the Chisholm Hunter Insurance (Care) package, explaining features and benefits with every customer.
  • Closing sales professionally and cementing relationships with effective 'farewell' to enable repeat business.
  • Build and maintain VIP client lists.
  • Complete all administration and due diligence.
  • Work on self-improvement, continually trying to better skillset, particularly 'knowing your product' with stocked brands and changes in styles/trends.

Benefits

  • Attractive salary, dependent on experience.
  • Generous bonus package, with opportunities to earn more as you succeed.
  • Structured personal development plan.
  • Accredited industry training and qualifications.
  • Excellent career development opportunities.
  • Corporate uniform.
  • 29 days holiday per year (pro-rata), inclusive of bank holidays.
  • Generous staff discounts.
  • Contributory pension.
  • Company Life Assurance.
  • Charity matching.
  • Employee Assistance Programme.

Requirements

  • Customer Service experience.
  • Proven track record in luxury sales environment.
  • Commercial thinker and results-focused.
  • Proactive and self-starter.
  • Attention to detail.
  • Experience working in a fast-paced environment.

Job Type

Full-time, Permanent.



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