Adult's Duty Manager Supervisor

6 days ago


Cardiff, Cardiff, United Kingdom Stange & Co. Full time

Role Overview

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The Queen's Head is a popular country pub in North Wales, offering a unique blend of traditional Welsh hospitality and modern amenities. As our new Adult's Duty Manager, you will be responsible for leading a talented team of staff to deliver exceptional customer experiences and drive business growth.

About the Job

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We are seeking an experienced duty manager who can take charge of our busy pub, ensuring seamless service delivery and maintaining high standards of quality and cleanliness. The ideal candidate will have previous experience in similar environments and be able to motivate and lead a team to achieve targets.

Key Responsibilities

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  • Manage day-to-day operations of the pub, including staff supervision, customer service, and inventory management
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Maintain a clean and safe working environment, adhering to health and safety regulations
  • Contribute to the development and implementation of marketing initiatives to drive sales and revenue growth
  • Analyze sales data and identify areas for improvement to optimize business performance

What We Offer

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In return for your hard work and dedication, we offer a competitive salary of £13.75 per hour, plus generous tips (on average an additional £2.00 per hour) and excellent company discounts and benefits. You will also have the opportunity to develop your skills and knowledge through ongoing training and support.

Our Company Culture

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We pride ourselves on being a family-run company with a strong commitment to our values and community. Our pubs are at the heart of local communities, and we strive to make a positive impact through our operations and charitable initiatives.


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