Import & Export Operations Specialist

4 weeks ago


London, Greater London, United Kingdom Seagull SA Full time

We are seeking a skilled Operations Specialist to join our team in London. The ideal candidate will be responsible for managing daily operations in Imports/Exports and Customer Service.

As a key member of our team, you will be responsible for accurate and complete records for all import and export transactions, working directly with internal and external customers to include documentation management – coordination of freight booking, freight payment of vendors/freight forwarders.

You will be part of a dynamic and progressive organisation in Freight Forwarding and Logistics with a strong presence and prestigious partnerships all over the world, providing our customers outstanding levels of services.

The successful candidate will have excellent communication skills, be proficient in Microsoft Office applications, and have a high school diploma. A BA in a related field and experience in the Freight Forwarding Industry would be an advantage.

Key responsibilities include:

  • Customer Service
  • Communication with Prospective Customers
  • Market Research for Suppliers
  • Filing and Reporting
  • Invoice Handling – Audit Control
  • Import – Export Handling / Ocean, Road and Air Transportation
  • Documentation & Follow up of Customs Procedure
  • Proper Follow up for Nominated Shipments
  • Booking Procedure with Carriers and Truckers

Our core working hours are Monday-Friday from 8:30 a.m-17:30 p.m with 1 hour allocated for lunch and 40 hours overall weekly hours (excluding lunch).



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