Optical Express Team Assistant

Company OverviewAt Optical Express, we are committed to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences. We focus on doing what is right for our patients, colleagues, local communities, and the planet.

About This RoleWe are seeking a highly skilled Patient Care Specialist to join our team at Optical Express.In this role, you will be responsible for delivering exceptional patient care and working closely with our clinical teams to ensure seamless patient care.The ideal candidate will have a strong understanding of eye health and optics, as well as excellent...

Company OverviewAt Optical Express Group, we pride ourselves on delivering exceptional patient care and outstanding clinical outcomes. Our team of professionals is dedicated to making a positive impact on the lives of our patients, and we are committed to continued investment in our people and technology.We have been serving millions of patients for over 34...

Role Overview:We are looking for a motivated and organised individual to join our team as a Surgery Support Agent. In this role, you will be responsible for supporting our surgeons and teams across various locations.You will need to have excellent organisational and time management skills, strong communication and interpersonal skills, and the ability to...

Surgery Support ProfessionalOngoing improvements in clinical practices enable us at Optical Express to achieve outstanding results. Our team consists of dedicated professionals who share a common goal – to provide exceptional patient care.Joining our organisation will grant you access to extensive training and development opportunities. In return, you can...

Job Title - Divisional Support Manager (DSM)Location - Scotland/North of EnglandHours of Work - 40 hours per week, with some weekend working required.At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. We're looking for a skilled Divisional Support Manager to join our team and support our clinics in...

Customer Experience Resolution SpecialistWe are seeking a highly skilled Customer Experience Resolution Specialist to join our Clinical Services team at Optical Express in Glasgow City Centre.This is an exciting opportunity to work as the key point of contact for patients with service-related queries, delivering exceptional customer service and ensuring...

About Optical ExpressOptical Express is a leading private provider of laser eye, premium intraocular lens and cataract surgery. For over 34 years, we have transformed the lives of millions of patients by delivering exceptional patient care and outstanding clinical outcomes.We operate in Europe, with our Surgeons undertaking more laser procedures than any...

Your Career at Optical ExpressWe are committed to helping you develop your skills and progress your career. As a Contact Centre Agent, you will have the opportunity to work with a dynamic and growing organisation, developing your skills and knowledge in a supportive and challenging environment.Our team is dedicated to delivering exceptional patient care and...

Job Title: Complaints Handler As a Complaints Handler in our Clinical Services team, you will play a crucial role in ensuring that patients receive exceptional customer service and high-quality care. Your primary responsibility will be to assist patients with services-related queries and resolve any concerns or complaints they may have in a timely and...

Company OverviewOptical Express is a leading provider of laser eye, premium intraocular lens and cataract surgery in Europe. With over 33 years of experience, the company has transformed the lives of millions of patients.

Complaints Handler RoleLocation: Glasgow City CentreWe are offering a competitive salary, which is approximately £30,000 - £40,000 per annum, depending on experience and qualifications.Job DescriptionThe Optical Express team works together to deliver exceptional patient care and outstanding clinical outcomes. As the key point of contact for patients with...

About Optical ExpressOptical Express is a leading provider of eye care services in the UK, Ireland, and mainland Europe. With over 34 years of experience, they have established themselves as a trusted partner for patients seeking high-quality eye care.The company operates clinics across multiple locations, offering a range of services including laser eye...

Job OverviewThe successful candidate will be responsible for leading a dynamic team of customer service agents in our Glasgow contact centre. This is an exciting opportunity to join a global organisation where you can grow and develop within a fast-paced environment. We offer competitive salaries, modern working environments, and ongoing training...

We are seeking a highly motivated Customer Service Representative to join our team at Optical Express. In this role, you will be contacting patients in Germany who have expressed interest in our services, with the goal of converting them to an appointment or sale.About UsWe've come a long way since our first clinic opened in 1991. From just one store, we've...

Job Title: Contact Centre Team LeaderWe are seeking an experienced professional to lead our contact centre team at Optical Express. As a seasoned manager, you will be responsible for guiding your team to achieve exceptional service levels at all times.Key Responsibilities:Manage the team by fostering a consistent approach to all calls, both inbound and...

Company OverviewAt Optical Express, we are dedicated to delivering exceptional patient care and outstanding clinical outcomes. With over 33 years of experience, we have transformed the lives of millions of patients through our laser eye, premium intraocular lens, and cataract surgery services.We pride ourselves on being a leading private provider of eye care...

Clinical Team AssistantExceptional patient care and satisfaction drive our success at Optical Express. Our team's dedication and commitment to excellence lead to outstanding clinical outcomes.You will play a vital role in supporting our clinical teams by providing administrative support and facilitating effective communication among colleagues.This position...

Surgical Support OpportunityAt Optical Express, we're dedicated to delivering exceptional patient care and outstanding clinical outcomes. As a key member of our team, you'll play a vital role in supporting our surgeons and ensuring the smooth operation of our clinics.About the RoleThis is a fantastic opportunity to join our dynamic team as a Surgical Support...

**Company Overview**Optical Express is a leading provider of eye care services, dedicated to delivering exceptional patient experiences and outstanding clinical outcomes.We are committed to investing in our people and technology, ensuring that our patients receive the highest quality care in modern, state-of-the-art facilities.About Our TeamOur team is...