Optical Express Customer Service Manager

Company OverviewAt Optical Express, we are committed to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences. We focus on doing what is right for our patients, colleagues, local communities, and the planet.

About This RoleWe are seeking a highly skilled Patient Care Specialist to join our team at Optical Express.In this role, you will be responsible for delivering exceptional patient care and working closely with our clinical teams to ensure seamless patient care.The ideal candidate will have a strong understanding of eye health and optics, as well as excellent...

Company OverviewAt Optical Express Group, we pride ourselves on delivering exceptional patient care and outstanding clinical outcomes. Our team of professionals is dedicated to making a positive impact on the lives of our patients, and we are committed to continued investment in our people and technology.We have been serving millions of patients for over 34...

Customer Experience Resolution SpecialistWe are seeking a highly skilled Customer Experience Resolution Specialist to join our Clinical Services team at Optical Express in Glasgow City Centre.This is an exciting opportunity to work as the key point of contact for patients with service-related queries, delivering exceptional customer service and ensuring...

Job Title: Complaints Handler As a Complaints Handler in our Clinical Services team, you will play a crucial role in ensuring that patients receive exceptional customer service and high-quality care. Your primary responsibility will be to assist patients with services-related queries and resolve any concerns or complaints they may have in a timely and...

Surgery Support ProfessionalOngoing improvements in clinical practices enable us at Optical Express to achieve outstanding results. Our team consists of dedicated professionals who share a common goal – to provide exceptional patient care.Joining our organisation will grant you access to extensive training and development opportunities. In return, you can...

Job Title - Divisional Support Manager (DSM)Location - Scotland/North of EnglandHours of Work - 40 hours per week, with some weekend working required.At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. We're looking for a skilled Divisional Support Manager to join our team and support our clinics in...

In this exciting role as a Contact Centre Agent at Optical Express, you will have the opportunity to make a real difference in the lives of our customers. By providing a professional and welcoming service, you will be the first point of contact for our customers and set the tone for their experience with our company.With a competitive salary of £23,795 plus...

About UsAt Optical Express, we pride ourselves on delivering exceptional patient care and outstanding clinical outcomes. With over 33 years of experience, we have established ourselves as a leading provider of ophthalmology services in the UK and Europe.Our ValuesWe value our employees and strive to provide a supportive and inclusive work environment. Our...

Contract Manager Position in GlasgowWe are seeking an experienced Contract Manager to join our team at Optical Express in Glasgow City Centre. The successful candidate will be responsible for developing and maintaining contractual relationships with key decision makers at the NHS.About the RoleThe Contract Manager will coordinate and project manage the...

Role Overview:We are looking for a motivated and organised individual to join our team as a Surgery Support Agent. In this role, you will be responsible for supporting our surgeons and teams across various locations.You will need to have excellent organisational and time management skills, strong communication and interpersonal skills, and the ability to...

Complaints Handler RoleLocation: Glasgow City CentreWe are offering a competitive salary, which is approximately £30,000 - £40,000 per annum, depending on experience and qualifications.Job DescriptionThe Optical Express team works together to deliver exceptional patient care and outstanding clinical outcomes. As the key point of contact for patients with...

About Optical ExpressOptical Express is a leading provider of eye care services in the UK, Ireland, and mainland Europe. With over 34 years of experience, they have established themselves as a trusted partner for patients seeking high-quality eye care.The company operates clinics across multiple locations, offering a range of services including laser eye...

About the RoleWe are seeking a highly skilled Digital Marketing Manager to join our marketing department at Optical Express. As a key member of our team, you will play a vital role in developing and executing our digital marketing strategy across various channels.Key ResponsibilitiesManagement of the digital marketing team to ensure seamless execution of...

Optical Express Group, a global leader in eye care, is seeking a skilled Digital Marketing Manager to join their marketing team. Based in Glasgow City Centre, this role offers a unique opportunity for career growth and professional development.About the RoleThe successful candidate will be responsible for managing the digital marketing team, ensuring...

About the RoleWe are seeking an experienced Strategic Digital Marketing Professional to join our marketing department at Optical Express.

Company OverviewOptical Express is a leading provider of laser eye, premium intraocular lens and cataract surgery in Europe. With over 33 years of experience, the company has transformed the lives of millions of patients.

Job Title: Healthcare Contract SpecialistCompany BackgroundOptical Express is a well-established provider of ophthalmology services in the UK and Europe, with a strong reputation for delivering exceptional patient care and outstanding clinical outcomes.Job SummaryWe are seeking an experienced Contracts Manager to join our team at ACES, our sister company...

Company OverviewOptical Express is a leading provider of ophthalmology services in the UK and Europe, with over 33 years of experience. We deliver exceptional patient care and outstanding clinical outcomes, while investing in our people and technology.Salary and BenefitsWe offer a rewarding salary package, including 29 days annual leave and free or...

Company OverviewOptical Express, a leading provider of ophthalmology services in the UK and Europe, is committed to delivering exceptional patient care and outstanding clinical outcomes.We are focused on investing in our people and technology to drive continued growth and expansion across the UK.SalaryThe estimated salary for this role is around...