Data Protection

2 weeks ago

Romford, Greater London, United Kingdom Howden Group Holdings Full time

About the Role:

We are seeking a highly skilled Data Protection & Compliance Officer to join our team at Howden Group Holdings. As a key member of our organization, you will be responsible for managing data rights processes, including subject access requests, and supporting oversight of all complaints in KGM.

Main Responsibilities:

  • Prepare complaints quality assurance metrics for regular reviews.
  • Liaise with claims department on regular complaint reviews.
  • Participate in meetings with third-party administrators and Financial Ombudsman Service reviews.
  • Log and respond to subject access requests, maintain and update the log, prepare reports, and liaise with the Data Protection Officer at DUAL.
  • Collate data protection metrics to report to the Data Protection Officer on a monthly basis, including data rights and data protection incidents and complaints.
  • Identify and escalate high-risk processing that may require a Data Protection Impact Assessment.
  • Support the business in improving data protection controls.
  • Establish and maintain a Record of Processing Activity.
  • Collaborate with the Data Protection Officer to ensure data protection controls are embedded into systems and practices.
  • Stay current with emerging data protection risks and trends.
  • Ensure all required online and continuing professional development training is completed as required by the business.
  • Participate in ad hoc duties as required to effectively maintain the smooth running of the department.

Requirements:

  • Proven experience of managing subject access requests and complaint management/oversight.
  • Able to prioritize workloads effectively and work to regulatory deadlines.
  • Ability to quickly understand procedural issues and implement changes.
  • Able to make quick and precise decisions.
  • Good understanding of Financial Conduct Authority regulations.
  • Good organizational and time management skills.
  • Good listening skills.
  • Ability to communicate well at all levels both verbally and in writing.
  • Able to work under pressure.
  • Awareness of market changes and influences that could affect the business.

Personal Qualities:

  • Computer literate.
  • Good numeric and analytical skills.
  • Strong organizational skills.
  • Approachable.
  • Flexible.
  • Team player.
  • Self-motivated.
  • Positive attitude.
  • Always acts in a professional manner.
  • Ability to work under pressure.
  • Good communication skills both written and oral.

KGM Values:

  • Ambition – Drive to succeed and achieve excellence in your role and with KGM Underwriting Services Limited. Wants to deliver results, demonstrate a 'can do' attitude, and goes the extra mile.
  • Integrity – Displays openness and honesty with strong moral principles.
  • Teamwork – Offers support to others and works as part of the team to achieve excellence & success for the team. Partakes in team activities.
  • Personal Touch – Bring your own personality to develop mutually beneficial relationships while always remaining professional.
  • Compliant – Understanding of and effective execution of compliance governance & controls including DPA, TCF, Money Laundering.

About Us:

At Howden Group Holdings, we value diversity and are looking for individuals who share our values:

  • Our successes have all come from someone brave enough to try something new.
  • We support each other, in the small everyday moments and the bigger challenges.
  • We are determined to make a positive difference, at work and beyond.

What We Offer:

A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges.

We know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion:

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Sustainability Promise:

We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

  • Data Protection Specialist

    2 weeks ago

    Romford, Greater London, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking a highly skilled Data Protection Specialist to join our team at Howden Group Holdings. As a key member of our operations team, you will play a critical role in managing data rights processes, including subject access requests, and supporting oversight of all complaints in KGM.Key ResponsibilitiesPrepare complaints quality...

  • Data Protection Specialist

    2 weeks ago

    Romford, Greater London, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking a highly skilled Data Protection Specialist to join our team at Howden Group Holdings. As a key member of our operations team, you will play a critical role in managing data rights processes, including subject access requests, and supporting oversight of all complaints in KGM.Key ResponsibilitiesPrepare complaints quality...

  • Data Protection Specialist

    4 days ago

    Romford, Greater London, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking a highly skilled Data Protection Specialist to join our team at Howden Group Holdings. As a key member of our operations team, you will be responsible for managing data rights processes, including subject access requests, and supporting the oversight of all complaints in KGM.Key ResponsibilitiesPrepare complaints quality...

  • Data Protection Specialist

    3 days ago

    Romford, Greater London, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking a highly skilled Data Protection Specialist to join our team at Howden Group Holdings. As a key member of our operations team, you will be responsible for managing data rights processes, including subject access requests, and supporting the oversight of all complaints in KGM.Key ResponsibilitiesPrepare complaints quality...

  • Mortgage and Protection Specialist

    2 weeks ago

    Romford, Greater London, United Kingdom Spicerhaart Full time

    {"OverviewAs a Mortgage and Protection Adviser at Spicerhaart, you will have the opportunity to build a successful career in the financial services industry.Your key responsibilities will include generating and maintaining client relationships, working with the Estate Agency team to maximize in-branch opportunities, and providing exceptional client care and...

  • Mortgage and Protection Specialist

    2 weeks ago

    Romford, Greater London, United Kingdom Spicerhaart Full time

    {"OverviewAs a Mortgage and Protection Adviser at Spicerhaart, you will have the opportunity to build a successful career in the financial services industry.Your key responsibilities will include generating and maintaining client relationships, working with the Estate Agency team to maximize in-branch opportunities, and providing exceptional client care and...

  • Insurance Broker Team Leader

    3 weeks ago

    Romford, Greater London, United Kingdom Miryco Consultants Ltd Full time

    Miryco Consultants Ltd is seeking a seasoned professional to join their team as an Insurance Broker Team Leader. This is a fantastic opportunity for individuals who enjoy building relationships and working in a dynamic environment.The ideal candidate will have experience in managing data protection frameworks and processes, as well as SARs processes. They...

  • Insurance Broker Team Leader

    2 weeks ago

    Romford, Greater London, United Kingdom Miryco Consultants Ltd Full time

    Miryco Consultants Ltd is seeking a highly skilled Data Protection and Complaints professional to join our team as an Insurance Broker Team Leader. This is a fantastic opportunity for individuals who enjoy building relationships and working in a dynamic and rewarding environment.Key Responsibilities:Manage data protection frameworks and processes to ensure...

  • Risk Management Professional

    2 weeks ago

    Romford, Greater London, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking a highly skilled Data Protection Specialist to join our team at Howden Group Holdings. As a key member of our organization, you will play a critical role in ensuring the effective management of data rights processes, including subject access requests (SARs) from start to finish.Main ResponsibilitiesPrepare and present complaints...

  • Risk Management Professional

    3 weeks ago

    Romford, Greater London, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking a highly skilled Data Protection Specialist to join our team at Howden Group Holdings. As a key member of our organization, you will play a critical role in ensuring the effective management of data rights processes, including subject access requests (SARs) from start to finish.Main ResponsibilitiesPrepare and present complaints...

  • Radiotherapy Team Leader

    6 days ago

    Romford, Greater London, United Kingdom NHS Full time

    {"h1": "Radiotherapy Team Leader Opportunity", "p": "We are seeking a highly skilled and experienced Radiotherapy Team Leader to join our team at Barking, Havering and Redbridge University Hospitals NHS Trust. As a key member of our Radiotherapy department, you will be responsible for leading a team of therapy radiographers and contributing to the delivery...

  • Radiotherapy Team Leader

    6 days ago

    Romford, Greater London, United Kingdom NHS Full time

    {"h1": "Radiotherapy Team Leader Opportunity", "p": "We are seeking a highly skilled and experienced Radiotherapy Team Leader to join our team at Barking, Havering and Redbridge University Hospitals NHS Trust. As a key member of our Radiotherapy department, you will be responsible for leading a team of therapy radiographers and contributing to the delivery...

  • Resolution and Response Team Officer

    5 days ago

    Romford, Greater London, United Kingdom Spencer Clarke Group Full time

    Job Title: Resolution and Response Team OfficerSpencer Clarke Group is seeking a skilled Resolution and Response Team Officer to join their team in East London. As a key member of the team, you will be responsible for managing and resolving customer complaints, member enquiries, and information requests in a timely and professional manner.About the Role:Key...

  • Resolution and Response Team Officer

    5 days ago

    Romford, Greater London, United Kingdom Spencer Clarke Group Full time

    Job Title: Resolution and Response Team OfficerSpencer Clarke Group is seeking a skilled Resolution and Response Team Officer to join their team in East London. As a key member of the team, you will be responsible for managing and resolving customer complaints, member enquiries, and information requests in a timely and professional manner.About the Role:Key...

  • Junior Travel Coordinator

    1 month ago

    Romford, Greater London, United Kingdom Absolute Alarms Full time £20,000 - £24,000

    Junior Travel Coordinator | Full Time | £20,000 - £24,000Are you ready to embark on a fulfilling journey in the travel and tourism sector? Absolute Alarms, a well-established entity in the industry, is seeking a dedicated Junior Travel Coordinator to become a vital part of their dynamic team.With a legacy of excellence since 1996, our organization has...

  • Administrative Support Specialist

    3 weeks ago

    Romford, Greater London, United Kingdom Service Care Solutions Full time

    Job Summary:Service Care Solutions is seeking a highly organized and detail-oriented Business Support Officer to join our team. As a Business Support Officer, you will play a crucial role in supporting our operations team with administrative tasks, ensuring the smooth running of our business.Main Responsibilities:Administrative Support: Provide high-quality...

  • Administrative Support Specialist

    2 weeks ago

    Romford, Greater London, United Kingdom Service Care Solutions Full time

    Job Summary:Service Care Solutions is seeking a highly organized and detail-oriented Business Support Officer to join our team. As a Business Support Officer, you will play a crucial role in supporting our operations team with administrative tasks, ensuring the smooth running of our business.Main Responsibilities:Administrative Support: Provide high-quality...

  • Travel Insurance Sales Consultant

    1 day ago

    Romford, Greater London, United Kingdom Adore Recruitment Full time

    Travel Insurance Sales ConsultantWe are seeking a highly motivated and results-driven Travel Insurance Sales Consultant to join our team. As a key member of our Inbound Sales Team, you will be responsible for managing inbound calls selling Travel Insurance directly and on behalf of our Clients and Business Partners.Working on a rolling rota shift pattern,...

  • Travel Insurance Sales Consultant

    1 day ago

    Romford, Greater London, United Kingdom Adore Recruitment Full time

    Travel Insurance Sales ConsultantWe are seeking a highly motivated and results-driven Travel Insurance Sales Consultant to join our team. As a key member of our Inbound Sales Team, you will be responsible for managing inbound calls selling Travel Insurance directly and on behalf of our Clients and Business Partners.Working on a rolling rota shift pattern,...

  • Administrative Support Specialist

    3 weeks ago

    Romford, Greater London, United Kingdom NELFT North East London Foundation Trust Full time

    About the RoleWe are seeking an experienced Administrative Support Specialist to join our team at NELFT North East London Foundation Trust. As an Administrative Support Specialist, you will play a vital role in providing administrative support to our busy Children's Physiotherapy and Orthotics services.Key ResponsibilitiesProvide administrative support to...