Duty Manager Leadership Role
13 hours ago
We are a leading leisure facility operator, committed to delivering exceptional customer experiences. Our teams are passionate about helping people achieve their fitness goals and live healthier lifestyles.
Job OverviewThis is an exciting opportunity for a highly motivated and experienced Duty Manager to join our team at JD Gyms Shrewsbury. As a key member of the management team, you will be responsible for leading the day-to-day operations of the gym, ensuring excellent customer service and driving commercial performance.
Key Responsibilities- Lead and manage the team to deliver exceptional customer experiences and maintain high standards of service quality.
- Assume responsibilities of the General Manager in their absence, ensuring seamless continuity of operations.
- Develop and implement strategies to drive sales growth, increase membership retention, and enhance operational efficiency.
- Recruit, train, and develop a high-performing team, providing coaching and guidance to ensure they have the skills and knowledge required to succeed.
- Minimum 2 years' experience in a management role within the leisure industry, ideally with a track record of success in similar environments.
- Strong leadership skills, with the ability to motivate and inspire teams to deliver exceptional results.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, members, and external partners.
- Degree-level qualification in a relevant field, such as business, sports science, or leisure management.
- Hold a Level 2 Gym Instructor certification and have a proven ability to coach and mentor others.
We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience. In addition to a generous pension scheme and annual leave entitlement, we provide a comprehensive benefits package, including free gym membership and access to ongoing training and development opportunities.
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