Organizational Change Manager

5 days ago

Birmingham, Birmingham, United Kingdom Mitchells & Butlers Full time
About the Role

We are seeking a highly skilled Business Analyst - HR to join our award-winning Business Change and Technology Team on a 2-year fixed term contract. As a key member of our team, you will be responsible for gathering, analyzing, documenting, prioritizing, and owning HR business and technical requirements as part of a complex Human Capital Management (HCM) transformation and implementation program.

Key Responsibilities
  • Analyze existing HR processes in depth to understand fully the end-to-end processes involved and any interdependencies with other program workstreams.
  • Build relationships with HCM product owners and subject matter experts to ensure continuous involvement in program discussions and activities.
  • Understand the goals, objectives, and timelines of the overall HCM transformation program.
  • Take ownership of the HR workstream requirements and design in detail.
  • Support the HR workstream project manager with planning, coordination, and reporting activities on a continuous basis.
Requirements
  • Experience of managing business change projects across multiple functions and stakeholders, preferably with prior involvement in HCM implementations or similar transformation programs.
  • Minimum 5 years industry experience with demonstrable success in implementing software and organizational process change projects with external vendors.
  • Experience in assessing and evaluating processes with strong competence in technical analysis and complex problem-solving.
  • Demonstrable understanding of technical aspects of IT and ability to apply this to business situations.
  • Experience of HCM systems and processes within the hospitality or retail sector.
  • Full understanding of the product development/change lifecycle.
  • Full awareness of agile, waterfall, and hybrid project methodologies.
  • Strong organizational, planning, presentation, and communication skills, written and verbal.
  • Strong senior stakeholder and multiple party management and consulting skills.
  • Effective facilitator and influencer.
  • Be a self-starter with tenacity, drive, initiative, creativity, and a 'can-do' attitude.
  • Ability to cope with fast-paced environments and multiple demands.
  • Ability to simplify complex challenges to stakeholders.
  • Commercial awareness.
Qualifications
  • Degree educated or equivalent.
  • Previous experience in a similar role within a similar environment.
  • Experience in process management and improvement techniques (e.g. Six Sigma/Lean).
  • BCS International Diploma in Business Analysis or similar.
  • Scrum Alliance certification (CSPO, CSM) or similar.

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