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Change Management Specialist

2 months ago

Birmingham, Birmingham, United Kingdom Shoosmiths Full time
About the Role

We are seeking an experienced Senior Advisor to join our Projects & Innovation team at Shoosmiths. As a key member of our team, you will play a pivotal role in supporting the Director of P&I, Heads of Operational Excellence, and Legal Process Innovation, in delivering their strategic plans and objectives.

Key Responsibilities
  • Support the P&I leadership team in implementing their strategies and plans across the firm.
  • Assist on major change initiatives or projects throughout their lifecycles, being accountable for key work streams and collaborating with a cross-functional team.
  • Independently lead and manage smaller change initiatives or projects of your own.
  • Provide coaching and personal development support for less experienced colleagues.
  • Build and maintain relationships with business areas to which you are aligned, obtaining a deep understanding of their business objectives and roadmap of change initiatives.
  • Conduct analysis and/or research to identify opportunities for business change.
  • Communicate and collaborate effectively with internal and external stakeholders, including senior leadership, legal divisions, business departments, clients, and suppliers.
  • Apply best practices and methodologies for project management, process improvement, and change management, including managing issues or risks.
  • Act as a champion of continuous improvement, innovation, and collaboration across the firm.
Requirements
  • Experience in a similar role, such as a law firm or professional services organization, with responsibility for project management, process improvement, and change management.
  • Accreditations such as Prince2, Agile, LEAN Six Sigma are desired but not necessary.
  • Established leadership skills, with demonstrable coordination and delegation skills and experience in developing team members through training, mentoring, or coaching.
  • Excellent analytical, problem-solving, and decision-making skills, with excellent communication, presentation, and interpersonal skills, grounded in commercial awareness and the use of established or emerging legal technologies.
  • Possesses a good understanding of the commercial, organizational, and financial context in which the firm operates, and consequently ensures that they and their teams operate with the firm's processes, business objectives, and budget in mind, and actively contribute towards firmwide profitability and competitive advantage.
  • Demonstrates a desire to role model best practices for the team and firm, and proactively identify opportunities for improvement of these in line with the wider team and firm objectives.