Senior Delivery Manager

6 days ago

London, Greater London, United Kingdom Shawbrook Full time
Job Description:

We are seeking an experienced Senior Delivery Manager to join our team at Shawbrook, supporting technical change delivery for our Finance and Risk functions.

This role sits at the intersection of Product, Engineering, and Design disciplines within our Chief Product Office function, working closely with Product Managers, Delivery Managers, and business stakeholders to plan, organize, and implement technical change to both internally developed and third-party software systems.

  • Manage budget and resource planning activities in the six to twelve month timeframe and support senior management with long-term, strategic planning.
  • Provide leadership support, coaching, and guidance to on-the-ground teams delivering software development using agile and hybrid development methodologies.
  • Support teams with collaboration and enable them to align and interoperate well with each other and with supporting disciplines in other areas of the organization, e.g., Cloud Engineering, Data Engineering, Corporate Technology.
  • Ensure project team leads are practicing the core principles of collaboration, prioritization, team accountability, and visibility.
  • Update project tracking systems to provide transparency on delivery progress.
  • Assist with internal and external communication, improving transparency, and radiating information.
  • Facilitate discussion and conflict resolution and foster a culture of psychological safety, engagement, and collaboration.

Empower the teams to self-organize and recommend improvements and drive the implementation of changes and improvements in best practice.

Key Requirements:

  • Previous technical background in a related discipline such as a Project Manager, Delivery Lead, or Scrum Master.
  • Practical understanding of all aspects of the software delivery life cycle.
  • Demonstrable financial services experience supporting change activities in finance and risk business areas such as: payments, general ledger, reconciliations, treasury, and risk management.
  • Previous experience leading groups of teams delivering successful enterprise software development or implementation initiatives.
  • Ideally, experience of running geographically distributed and/or dispersed teams and distributed agile delivery.
  • Strong listening, written, and verbal communication skills, including exceptional client-facing/consulting skills.

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