Sales and Customer Support Specialist

1 day ago

St Leonards, East Sussex, United Kingdom CDH Recruitment Ltd Full time
Job Title: Telesales and Sales Support Advisor

Our client, CDH Recruitment Ltd, is seeking a highly motivated and results-driven Telesales and Sales Support Advisor to join their team based in St Leonards. The ideal candidate will be responsible for making daily outgoing sales-based phone calls to meet targets set by the Sales Co-ordinator, working towards increasing business, and building good working relationships with internal and external customers.

Main Responsibilities:
  • Make daily outgoing sales-based phone calls to meet targets set by the Sales Co-ordinator.
  • Work towards increasing business and build good working relationships with internal and external customers.
  • Keep records of calls and sales notes using the CRM system.
  • Follow up sales opportunities and new accounts.
  • Update AX/CRM with necessary details and liaise with other departments to ensure company data systems are kept up to date, including GDPR compliance.
  • Understand the product ranges and be able to discuss these with external customers within company standards.
  • Assist in compiling direct and indirect marketing lists. Then make follow-up calls from those marketing campaigns.
  • Provide literature and other supporting materials, when requested to external customers and Account Managers.
  • Direct prospective customers or new business from existing customers to the Sales Co-ordinator or Account Manager when needed.
  • Handle complaints, within company standard, to preserve the company's reputation.
  • Assist other departments when needed.

This is an exciting opportunity for a motivated and results-driven individual to join a dynamic team and contribute to the growth and success of the company.

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