Service Excellence Lead

6 days ago


Birmingham, Birmingham, United Kingdom Babu House Full time

We're seeking a Service Excellence Lead to join our team at Babu House, a renowned hospitality company dedicated to delivering exceptional customer experiences. As a key member of our operations team, you'll drive service excellence across all aspects of our business, ensuring every guest leaves with a smile on their face.

With estimated annual salaries ranging from £38,000 to £50,000, this is an excellent opportunity to join a dynamic team and advance your career in hospitality.

Your primary responsibilities will include:

  • Developing and implementing service standards to meet customer expectations
  • Leading a team of staff to deliver exceptional service
  • Maintaining high levels of customer satisfaction through continuous monitoring and feedback
  • Collaborating with the operations team to ensure seamless delivery of services
  • Identifying areas for improvement and implementing changes to enhance the overall customer experience

We're committed to investing in our employees' growth and development, offering a comprehensive training program and opportunities for advancement. Join us and become part of a talented team dedicated to delivering world-class hospitality services.

Ambitious candidates who share our passion for delivering outstanding customer experiences should apply now.



  • Birmingham, Birmingham, United Kingdom LEAD Careers Full time

    Skyrocket your career as a Landscape Architect at LEAD Careers! Our dynamic team focuses on simplifying the planning process through ecology surveys, tree surveys, and biodiversity solutions. You will be responsible for providing top-notch ecological and arboricultural services to our valued clients.About the RoleWork closely with our specialists to deliver...

  • Lead Ecologist Role

    2 weeks ago


    Birmingham, Birmingham, United Kingdom LEAD Careers Full time

    Our OfferWe offer a unique opportunity for a skilled ecological expert to join our dynamic team at LEAD Careers. As a key member of our team, you will be responsible for providing top-notch ecological and arboricultural services to our valued clients.A competitive annual salary of £55,000 is available.Opportunities for career advancement and a healthy...


  • Birmingham, Birmingham, United Kingdom LEAD Careers Full time

    About the OpportunityWe are looking for an experienced Green Infrastructure Lead to join our team. As a key member, you will focus on delivering high-quality ecological services and driving business growth by simplifying the planning process through ecology surveys and biodiversity solutions.Collaborate with specialists to develop effective strategies that...


  • Birmingham, Birmingham, United Kingdom LEAD Careers Full time

    About Landscape Architect RoleAs a key professional in our dynamic team at LEAD Careers, you will focus on simplifying the planning process through ecology surveys and biodiversity solutions. We are seeking an experienced landscape architect to lead our team.Collaborate with specialists to deliver high-quality results and drive business growth.Develop...


  • Birmingham, Birmingham, United Kingdom LEAD Careers Full time

    About Landscape Architect RoleWe are seeking an experienced Ecological Services Manager to join our dynamic team at LEAD Careers. As a key professional in this role, you will focus on simplifying the planning process through ecology surveys, tree surveys and biodiversity solutions.Collaborate with specialists to deliver high-quality results.Develop effective...


  • Birmingham, Birmingham, United Kingdom LEAD Careers Full time

    About Our Team at LEAD CareersAs a key professional in our dynamic team, you will focus on simplifying the planning process through ecology surveys, tree surveys, and biodiversity solutions.Collaborate with specialists to deliver high-quality results.Develop effective strategies to meet client needs and expectations.Pursue ongoing professional development to...


  • Birmingham, Birmingham, United Kingdom OneAdvanced Full time

    Estimated Salary: £60,000 - £80,000 per annumThe role of Senior Service Delivery Manager at OneAdvanced is a critical position that requires exceptional leadership and technical skills. As a key member of the service management team, you will be responsible for building and maintaining strong customer relationships, improving services to maintain customer...


  • Birmingham, Birmingham, United Kingdom LEAD Careers Full time

    As an Ecological Services Director, you will be responsible for providing top-notch ecological and arboricultural services to our valued clients.About the PositionDeliver high-quality results through collaboration with our team members.Drive business growth by meeting client expectations.Maintain a strong understanding of industry developments to stay...


  • Birmingham, Birmingham, United Kingdom Itihaas Full time

    Service Excellence Manager**Job Description:** We are seeking a Service Excellence Manager to join our team at Itihaas. The successful candidate will be responsible for leading our team to deliver exceptional customer service and creating memorable dining experiences.**Key Responsibilities:Lead and motivate a diverse team of front-of-house and back-of-house...


  • Birmingham, Birmingham, United Kingdom Michael Page (UK) Full time

    About Our TeamWe are looking for an innovative and result-driven individual to join our Operations team as a Service Excellence Director.Develop and execute service transition plans to ensure seamless integration of new services into our operational support model.Lead incident and lifecycle management to meet operational requirements and address any service...


  • Birmingham, Birmingham, United Kingdom Garfield Stephens Full time

    We are looking for a seasoned IT professional to join our team at Garfield Stephens as Head of IT Service Excellence. In this role, you will be responsible for driving and delivering a best-in-class IT service across multiple locations in the UK.Your main objective will be to develop and foster a culture of great customer service and continuous improvement....


  • Birmingham, Birmingham, United Kingdom Greene King Full time

    **Key Responsibilities**">You'll be responsible for leading the team in delivering amazing experiences for our customers, while also ensuring customer and team safety at all times.As Service Excellence Manager, you'll be a champion of brand standards, supporting the team with training and development to ensure we consistently deliver exceptional service.


  • Birmingham, Birmingham, United Kingdom Michael Page (UK) Full time

    Job Title: Service Excellence DirectorCompany Overview:Our client, Michael Page (UK), is a renowned company that operates in the industrial/manufacturing sector.About the Job:We are seeking an experienced Service Excellence Director to lead our operational delivery team. This role will involve driving operational excellence and ensuring high standards in...


  • Birmingham, Birmingham, United Kingdom Chartered Institute of Procurement and Supply (CIPS) Full time

    About the OpportunityWe have an exciting opportunity for a skilled Procurement Excellence Lead to join our team at the Chartered Institute of Procurement and Supply. As a Procurement Excellence Lead, you will play a key role in driving the delivery of HS2 themes and goals into all procurement strategies, tender documents and evaluation processes.You will be...


  • Birmingham, Birmingham, United Kingdom Service Care Solutions Full time

    Job DescriptionWe are seeking a Financial Services Team Lead to join our team in Birmingham. This permanent role comes with a salary of £48,000-£65,000, based on experience and qualifications.The ideal candidate will have ACA/ACCA qualification and a strong background in accountancy practice, with expertise in accounts preparation for limited companies,...


  • Birmingham, Birmingham, United Kingdom OneAdvanced Full time

    About the RoleAs a Product Excellence Lead, you will be responsible for enhancing processes, driving efficiency, and implementing best practices for our Product Managers, Product Owners, and Business Analysts across Concept to Market. This role involves line management and is suitable for someone with a proven background in product management and product...


  • Birmingham, Birmingham, United Kingdom Teleperformance Full time

    Job Summary:We are looking for an Operational Excellence Lead to join our team at Teleperformance. This role requires a strong background in process improvement and a proven track record of driving business results.Key Responsibilities:Develop and implement process improvements to drive efficiency and productivity.Analyze complex data to identify areas for...


  • Birmingham, Birmingham, United Kingdom Lord Search & Selection Full time

    Ambitious OpportunityLord Search & Selection is a leading manufacturer of high-value engineered products, seeking a Safety Excellence Lead to champion a culture of continuous improvement in HSE performance.Job Description:The successful candidate will develop, implement, and maintain HSE systems and processes, collaborate closely with departments, and lead...


  • Birmingham, Birmingham, United Kingdom Tria Full time

    Job RequirementsTria is seeking a highly skilled Implementation Excellence Lead to join a leading FTSE100 organization in the FMCG industry. The successful candidate will have experience with large-scale operational deployments, preferably of digital applications such as POS, APP, Mobile, Devices, Digital screens, and Kiosks. You will be responsible for...


  • Birmingham, Birmingham, United Kingdom TRIA Full time

    Key ResponsibilitiesAs an Operational Excellence Lead, you will be responsible for coordinating complex multi-site rollouts and implementations. You will manage stakeholder relationships across business and technology and lead the implementation of digital applications at customer sites to enhance the customer experience.You will work strategically to manage...