Customer Service and Office Coordinator
7 days ago
The ideal candidate will have a background in veterinary or medical administration, demonstrating their ability to work effectively in a dynamic environment. In this role, you will be responsible for managing incoming calls, scheduling appointments, and ensuring accurate filing systems are maintained.
Responsibilities:
- Manage incoming calls and respond to client queries efficiently.
- Ensure appointment scheduling is accurate and effective.
- Maintain accurate filing systems for patient records and documentation.
Requirements:
- Proven experience in a reception or administrative role, preferably in a veterinary or medical setting.
- Proficiency in using office and practice management software.
What We Offer:
- A competitive salary of £18,720 per annum (30 hours per week), rising to £23,400 FTE.
- A contributory company pension scheme up to 8%.
- SIMPLY HEALTH cash plan membership.
- 25 days annual leave plus bank holidays (pro rata).
- A free eye test voucher (one per year).
- Access to our mental health champion programme.
- Gym membership.
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