Customer Service and Office Coordinator

7 days ago


Tunbridge Wells, Kent, United Kingdom Austin Fraser Full time
Veterinary Reception and Administration Assistant: We are seeking a skilled and organised individual to join our team as a Veterinary Reception and Administration Assistant. This role requires strong communication skills and attention to detail to ensure seamless day-to-day operations of our reception and administration functions.

The ideal candidate will have a background in veterinary or medical administration, demonstrating their ability to work effectively in a dynamic environment. In this role, you will be responsible for managing incoming calls, scheduling appointments, and ensuring accurate filing systems are maintained.

Responsibilities:

  • Manage incoming calls and respond to client queries efficiently.
  • Ensure appointment scheduling is accurate and effective.
  • Maintain accurate filing systems for patient records and documentation.

Requirements:

  • Proven experience in a reception or administrative role, preferably in a veterinary or medical setting.
  • Proficiency in using office and practice management software.

What We Offer:

  • A competitive salary of £18,720 per annum (30 hours per week), rising to £23,400 FTE.
  • A contributory company pension scheme up to 8%.
  • SIMPLY HEALTH cash plan membership.
  • 25 days annual leave plus bank holidays (pro rata).
  • A free eye test voucher (one per year).
  • Access to our mental health champion programme.
  • Gym membership.


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