Office Services Administrator
5 days ago
At Office Angels, we are committed to excellence and customer satisfaction, and we are seeking an exceptional Customer Service Administrator to join our dynamic and growing distribution company based near Paddock Wood. The successful candidate will be responsible for delivering outstanding customer support and ensuring seamless communication with our clients.
As the Customer Service Administrator, you will be an integral part of our team, handling incoming customer inquiries via phone, email, and on occasion in person. You will provide accurate and timely information to customers regarding products, orders, and deliveries, resolve customer complaints effectively and efficiently, maintain customer records, and collaborate with other departments to ensure a seamless customer experience.
To succeed in this role, you will require excellent communication and interpersonal skills, strong problem-solving abilities, proficiency in Microsoft Office, and the ability to work in a fast-paced environment and handle multiple tasks simultaneously. You will also need to have previous experience in a customer service role, preferably in office, retail, or hospitality settings.
The salary package includes a competitive annual salary of £24,200 - £24,900, opportunities for career growth and development, a supportive and collaborative work environment, ongoing training and support, and the chance to make a real impact and contribute to the success of the business.
We believe that every member of our team deserves a positive and inclusive work environment, which is why we offer 22 days holiday + bank holidays, Medicash & Pension schemes, and the option to participate in social events and fun days throughout the year.
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