Customer Experience Coordinator
2 days ago
As a valued member of our team at Office Angels, we are seeking an exceptional Customer Service Administrator to join our dynamic and growing distribution company based near Paddock Wood. The successful candidate will be responsible for delivering outstanding customer support and ensuring seamless communication with our clients.
This is a unique opportunity for a motivated and customer-focused individual who is passionate about delivering exceptional service. As the Customer Service Administrator, you will be an integral part of our team, handling incoming customer inquiries via phone, email, and on occasion in person. You will provide accurate and timely information to customers regarding products, orders, and deliveries, resolve customer complaints effectively and efficiently, maintain customer records, and collaborate with other departments to ensure a seamless customer experience.
To succeed in this role, you will require excellent communication and interpersonal skills, strong problem-solving abilities, proficiency in Microsoft Office, and the ability to work in a fast-paced environment and handle multiple tasks simultaneously. You will also need to have previous experience in a customer service role, preferably in office, retail, or hospitality settings.
The salary package includes a competitive annual salary of £24,000 - £25,000, opportunities for career growth and development, a supportive and collaborative work environment, ongoing training and support, and the chance to make a real impact and contribute to the success of the business.
We believe that every member of our team deserves a positive and inclusive work environment, which is why we offer 22 days holiday + bank holidays, Medicash & Pension schemes, and the option to participate in social events and fun days throughout the year.
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Dining Experience Coordinator
2 weeks ago
Tunbridge Wells, Kent, United Kingdom Barchester Healthcare Full timeBarchester Healthcare is a forward-thinking organisation dedicated to delivering high-quality care services. We are currently seeking a Dining Experience Coordinator to join our team at one of our care homes.Job OverviewThis role involves coordinating the preparation and delivery of meals to residents, ensuring a positive dining experience for all.The...
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Dining Experience Coordinator
6 days ago
Tunbridge Wells, Kent, United Kingdom Hotel Du Vin Full timeAbout the RoleWe're looking for a skilled Dining Experience Coordinator to join our team at Hotel Du Vin.Your responsibilities will include controlling the flow of service, communicating with the Kitchen and restaurant management, and ensuring a seamless dining experience for our guests.The estimated salary for this role is around £25,000-£28,000 per...
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Customer Experience Specialist
3 weeks ago
Tunbridge Wells, Kent, United Kingdom Three Full timeAbout the RoleWe are looking for a talented Customer Experience Specialist to join our team at Three. As a Customer Experience Specialist, you will be the face of our company brand, engaging and building relationships with customers to provide an outstanding experience.Key ResponsibilitiesProvide excellent customer service, responding to customer queries and...
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Customer Experience Advisor
2 months ago
Tunbridge Wells, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Royal Tunbridge Wells, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently,...
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Customer Experience Specialist
3 weeks ago
Tunbridge Wells, Kent, United Kingdom JoJo Maman Bébé Full timeWe are seeking a Customer Advisor to join our team at JoJo Maman Bébé, a leading parent and baby retailer.About UsWe are a company founded on the principle of People & Planet above Profit and we are proud of our B Corp Status. Our unique selling point is the relationship we build with our customers, many of them loyal to our brand and to their local store...
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Customer Experience Ambassador
2 days ago
Tunbridge Wells, Kent, United Kingdom Card Factory Full timeDo you want to be part of a team that makes a difference? As a Seasonal Sales Assistant at Card Factory, you'll be helping our customers create unforgettable memories. Your key responsibilities will include ensuring customer satisfaction, serving at the tills, and assisting with stock take and merchandising.Your Benefits:A competitive salary of £24,000 -...
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Customer Experience Champion
3 weeks ago
Tunbridge Wells, Kent, United Kingdom Sainsbury's Full timeWe are seeking a skilled Services Assistant to join our team and provide exceptional customer service. As a key member of our sales floor, you will be the friendly face of Sainsbury's, helping customers with their shopping needs and ensuring a seamless experience.As a Services Assistant, you will work in various areas of the store, including checkouts,...
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Customer Experience Ambassador
2 weeks ago
Tunbridge Wells, Kent, United Kingdom TJX Companies, Inc. Full timeAbout This RoleThis is a fantastic opportunity to join a dynamic and growing retail company as a Retail Associate.You'll have the chance to develop new skills, build strong relationships with colleagues and customers, and contribute to the success of our business.As a key member of our sales floor team, you'll play a critical role in creating an engaging and...
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Customer Experience Transformation Lead
3 weeks ago
Tunbridge Wells, Kent, United Kingdom AXA Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Transformation Lead to join our team at AXA Global Healthcare. This is an exciting opportunity to lead the development and implementation of customer experience strategies, driving business growth and improvement.As a key member of our leadership team, you will be responsible...
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Director of Customer Experience and Engagement
1 month ago
Tunbridge Wells, Kent, United Kingdom Logistics UK Full timeAbout This RoleLogistics UK is seeking a highly skilled and experienced professional to lead our Customer Service and Account Management teams. As the Director of Customer Experience and Engagement, you will be responsible for driving growth, delivering exceptional service, and ensuring the smooth operation of our customer-facing functions.
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Customer Experience Design Specialist
3 weeks ago
Tunbridge Wells, Kent, United Kingdom Wren Kitchens Full timeWe are a leading UK kitchen and bedroom retailer, with an expanding presence in the USA.As Customer Experience Design Specialist, you will be responsible for delivering exceptional design experiences to customers in their own homes. Our cutting-edge showrooms serve as a constant source of inspiration.You will showcase the boundless possibilities of our...
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Shift Leader
2 weeks ago
Tunbridge Wells, Kent, United Kingdom Lounge Full timeJob SummaryWe are looking for a skilled and enthusiastic individual to join our team as a Shift Leader - Customer Experience. The successful candidate will have a strong track record of delivering exceptional customer experiences and a passion for working in a fast-paced environment.Key Responsibilities- Deliver high-quality customer experiences across...
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Strategic Customer Experience Manager
4 weeks ago
Tunbridge Wells, Kent, United Kingdom AXA Group Full timeCompany OverviewAXA Group is a global leader in the insurance and financial services industry, with a presence in over 60 countries. We have a reputation for excellence, innovation, and customer-centricity.About the RoleWe are seeking an experienced Operational Excellence Manager to join our team in the UK. This role will be responsible for leading the...
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Retail Assistant
2 weeks ago
Tunbridge Wells, Kent, United Kingdom WHSmith Full timeAre you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced retail environment and have a keen eye for detail?As a Sales Assistant at WHSmith, you'll be the face of our brand, ensuring that every customer has an unforgettable shopping experience. Your primary responsibilities will include:Providing...
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Sales and Customer Experience Director
7 days ago
Tunbridge Wells, Kent, United Kingdom Crew Clothing Full timeRole Overview:Crew Clothing is seeking a skilled Sales and Customer Experience Director to join our team in Wells. As a key member of our retail team, you will be responsible for driving consistent improvement to store sales, KPIs, and overall performance.About the Role:The ideal candidate will have excellent visual merchandising skills, commercial...
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Route Delivery Coordinator
2 months ago
Tunbridge Wells, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Route Delivery Coordinator to join our team at beBee Professionals in the United Kingdom. The successful candidate will be responsible for coordinating the delivery of goods to customers, ensuring timely and safe transportation and excellent customer service.Key Responsibilities:Coordinate the delivery of goods to customers across...
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Customer Experience Director
3 weeks ago
Tunbridge Wells, Kent, United Kingdom Gallagher Full timeJob DescriptionGallagher is seeking a skilled Sales & Service Manager to oversee their New Business & Renewals teams in Tunbridge Wells. The successful candidate will be responsible for managing new business and renewals teams to ensure the delivery of exceptional sales and service performance.The ideal candidate will have previous experience in people...
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Customer Experience Ambassador
3 weeks ago
Tunbridge Wells, Kent, United Kingdom Barchester Healthcare Full timeHospitality Host Role OverviewBarchester Healthcare is seeking a friendly and engaging Hospitality Host to join our care home team. In this role, you will play a vital part in creating a stimulating environment for our residents, providing excellent service in our dining room and bar areas.About the JobAs a Hospitality Host, your primary responsibility will...
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Customer Experience Manager
3 weeks ago
Tunbridge Wells, Kent, United Kingdom Sainsbury's Supermarkets Ltd Full timeAbout the RoleAs a Customer Experience Manager at Sainsbury's Supermarkets Ltd, you will be responsible for delivering exceptional customer experiences across our stores. Reporting into our Lead Customer Experience Manager, your primary focus will be on operational in-store management, ensuring seamless day-to-day operations and high-quality customer...
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Operational Excellence Manager
4 weeks ago
Tunbridge Wells, Kent, United Kingdom AXA Group Full timeOverviewAXA Global Healthcare is a leading provider of healthcare services, with a presence in over 60 countries and serving the needs of 107 million customers. As an Operational Excellence Manager for Customer Experience (CX) and Vulnerable Customers (VC), you will be responsible for managing the CX and VC programme for the business, representing the voice...