Customer Service Coordinator

4 hours ago


Tunbridge Wells, Kent, United Kingdom Office Angels Full time
Job Description

This is a 12-month contract position in the Paddock Wood area, with an estimated salary of £24,000 - £25,000 per annum. As a Customer Service Administrator at Office Angels, you will be responsible for delivering exceptional customer support and providing accurate information to customers regarding products, orders, and deliveries.

The ideal candidate will have previous experience in a customer service role, excellent communication and interpersonal skills, strong problem-solving abilities, and proficiency in using PCs and software packages. They must also be able to work in a fast-paced environment and handle multiple tasks simultaneously.

About the Role
  • Handle incoming customer inquiries via phone, email, and occasionally in person.
  • Provide accurate and timely information to customers regarding products, orders, and deliveries.
  • Resolve customer complaints effectively and efficiently.
  • Maintain customer records and update the CRM system.
  • Collaborate with other departments to ensure a seamless customer experience.


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